Indonesia Conference Directory

Corresponding Author
Ginanjar Syamsuar

Institutions
a) Department of Management, Sekolah Tinggi Ilmu Ekonomi Jakarta
Jalan Kayu Jati Raya 11A, Jakarta 13210, Indonesia
*ginanjar.syamsuar[at]stei.ac.id
b) Department of Management, Sekolah Tinggi Ilmu Ekonomi Jakarta
Jalan Kayu Jati Raya 11A, Jakarta 13210, Indonesia

Abstract
This study aims to identify the existence of the phenomena of the Phillips Indonesia curve trade-off in the period 1970 - 2018 using the analytical approach modeling Generalized Method of Moments (GMM). With respect to secondary data for 49 years (quarterly data), namely the variable inflation rate, unemployment rate, potential output and output gap analyzed, it is found that the phenomena of the Phillips curve trade-off occurred in Indonesia, namely the existence and pattern of the curve showed a change in almost every time, in accordance with changes in economic structure, especially those caused by the economic crisis. Between the two observation periods, namely the period before the crisis and after the crisis, the format of expectation formation and Phillips curve were significantly different. Before-crisis the influence of output-gap on changes in the development of inflation variables tends to be moderate and the dominance of the expectation formation format is backward and forward looking relatively balanced, whereas after-crisis the effect of output-gap pressure on inflation development tends to increase and the dominance of the expectation formation format is forward looking.

Keywords
Phillips curve trade-off; Generalized Method of Moments; GMM; backward-looking; forward-looking

Topic
Strategy and Business Economics

Link: https://ifory.id/abstract/4V8t9zeyxw3P

Corresponding Author
rahmawati rahma

Institutions
University Muhammadiyah of Palopo
Africa Business School

Abstract
Abstract Purpose Corporate social responsibility disclosure is part of the service of accounting performance linked to social, economic, environmental dimensions of company program which can play a keen role in developing stakeholders (Society, government, stockholders) trust as well as image of the company. Nevertheless, such perspectives are debatable since there is less agreement on the very purpose ofcorporate social responsibility of companies. The purpose of this research is to examine relationship between corporate social responsibility disclosures to reduce the disparities in the company performance. Following a interpretive research philosophy the study used descriptive study designof qualitative research methodology. Design followed 10 years data from a mining company on corporate social responsibility disclosure and did the content analysis from secondary literature.The results of the qualitative study show that the accountability is closely knit with company responsibility which intern influence society, business image and economic development. Research extends practical, policy, theoretical implication of stakeholders and accountability of corporate social responsibility disclosure.

Keywords
Accounting, Accountability, Stakeholders, responsibility, disclosure, conflict, society.

Topic
Environmental Management

Link: https://ifory.id/abstract/HhxWL763unmM

Corresponding Author
Teddy Siswanto

Institutions
Trisakti University

Abstract
Abstract – Starting as a Futsal sports athlete, Rahman, a Trisakti University student, founded a business making T-shirts with the Alia brand. The production process of making shirts based on orders is done at his Bekasi area. Problems encountered are related to financial management and sales that are not yet stable. The methodology used in analyzing the problems faced by Alias tenants uses The Five Cs Marketing Analysis consisting of Customers, Company Skills, Competitors, Collaborators and Context. The solutions produced in the analysis have been carried out by tenants in fixing existing problems so that financial management can be easily done and increased sales through information technology.

Keywords
jersey shirts, financial management, sales, entrepreneurship, Five Cs Marketing Analysis

Topic
Entrepreneurship

Link: https://ifory.id/abstract/tqEyGphLuzJX

Corresponding Author
Sri Ambarwati

Institutions
Fakultas Ekonomi dan Bisnis Universitas Pancasila
widyastuti.sri[at]univpancasila.ac.id

Abstract
This article aims to map the potential of the Antajaya region in planning with the establishment of BUMDes in the region and how to strengthen its role in the rural economy. The research method used is qualitative, this study shows that the village of Antajaya in the future will become a rural economic strength. Open opportunities that can be developed into agropolitan areas, namely the economic, agribusiness, agro-tourism and agro-industrial areas, including coffee education tourism. In addition, it also enhances the role of BUMDes not only as a mediator of government funds, but also as a facilitator to increase economic activities well, so that village income will also increase. Antajaya Village already has a BUMDes Mitra Sejahtera Mandiri that can improve the Rural Economy with potential, so that it can be developed into educational tourism, but it still depends a lot on human resources issues, it is necessary to provide assistance for people who change the mindset of rural communities by introducing the concept of Social Enterprise.

Keywords
BUMDes, rural economy, social enterprises.

Topic
Entrepreneurship

Link: https://ifory.id/abstract/bYqmXPuNcLxh

Corresponding Author
Zaid Robbany

Institutions
Sekolah Tinggi Ilmu Ekonomi Indonesia

Abstract
This study aims to examine and analyze the influence of quality of work life, organizational confidence in the organizational commitment of lecturers in universities in Jakarta. The population in this study were all PNS lecturers at Jakarta Fatahillah Education Foundation (YPFJ) lecturers at the Jakarta School of Economics (STEI). This research uses a quantitative method of causality. Data collection techniques were carried out using questionnaire data, namely primary data in the form of questionnaire data filled by 72 lecturers at STEI Jakarta. The method for analyzing is Structural Equation Modeling (SEM). The results found that the quality of work life, job satisfaction and organizational trust had a positive and significant effect on organizational commitment. A good quality of work life, a favorable working environment and supporting job satisfaction of STEI lecturers can increase and encourage the level of lecturer commitment to STEI. Organizational Trust based on positive expectations of the organization has a significant effect on organizational commitment so that it can support the commitment of STEI lecturers to STEI institutions.

Keywords
Quality of work life, Job Satisfaction, Organizational Trust, Organizational Commitment, Lecturer.

Topic
Human Resources and Organisations

Link: https://ifory.id/abstract/zcrpngHGdMVU

Corresponding Author
Lina Noersanti

Institutions
Sekolah Tinggi Ilmu Ekonomi Indonesia

Abstract
The purpose of this research was to know whether the quality of service, brand image, location will affect the satisfaction and make customers loyal. Research method used path analysis method with smartPLS application version 3.2.8. The type of data used is primary data. With the spread of quesioner that is immediately done in the Sahabat Moor Cibinong. The results of this research that the quality of service directly affects customer satisfaction but has no direct effect on customer loyalty. Brand images can directly impact customer satisfaction and customer loyalty. Locations can directly impact customer satisfaction but have no direct effect on customer loyalty.

Keywords
service quality, brand image, location, customer satisfaction, customer loyalty

Topic
Marketing

Link: https://ifory.id/abstract/WYMxQKP87R4v

Corresponding Author
Imas Purnamasari

Institutions
Universitas Pendidikan Indonesia

Abstract
Abstract .This study aims to determine the effect of Institutional ownership on dividend policy in company listed in Indonesia Stock Exchange from 2011 to 2017. The research method used is descriptive verification method. Data collection techniques used are secondary data from the official website of Indonesia Stock Exchange in the form of financial reports and annual reports. The population in this study is companies listed on the Indonesia Stock Exchange in 2011-2017. Based on sampling using a purposive sampling method obtained 42 companies so that the observation data amounted to 294 data. Hypothesis testing in this study was carried out using multiple linear regression panel data. The results showed that Institusional ownership is Positively related to dividend policy. Profitability moderates the effect of Institutional Ownership on dividend policy. The implication of this finding theoretically accepted agency theory which stated that dividends can be used to minimize agency cost. One way to reduce agency costs is to increase dividend payments.

Keywords
: Institusional ownership, Profitability, Dividend Policy and Agency Theory.

Topic
Finance and Accounting

Link: https://ifory.id/abstract/yJqK93zwYrdb

Corresponding Author
sugiyanto sugiyanto

Institutions
a) Faculty economics and business Universitas Esa Unggul
Jalan Arjuna Utara No.9, Kebon Jeruk, Jakarta 11510
*sugiyanto[at]esaunggul.ac.id
b) Faculty economics and business Universitas Esa Unggul
Jalan Arjuna Utara No.9, Kebon Jeruk, Jakarta 11510
*nurjannah.endah[at]esaunggul.ac.id

Abstract
The purpose of this study is first to find out what factors cause a person to choose to invest in the capital market by using Theory Planned Behavior, secondly to find out the behavior of Muslim investors in choosing Islamic stocks carried out with careful consideration or just following others, third to find out the profile of Muslim investors in the Indonesian capital market. This study uses primary data, samples were taken using a purposive sampling method from investors in the capital market who invest in sharia shares in the Indonesian stock exchange. Data analysis using causality analysis using multiple regression and qualitative analysis using cross tab analysis The results of the study research variables attitudes toward behavior, subjective norms, behavior control and gender significantly influence the intention to invest in Islamic stocks. Behavioral control variable has a negative effect on investment intentions, this shows that the investors of Sharia shares in the Indonesian stock exchange in carrying out investment decisions are heavily influenced by others or mimetic. This behavior will encourage herding in the capital market.

Keywords
attitude toward behaviour, subjective norm, perceived behaviour control, gender, Islamic stocks

Topic
Finance and Accounting

Link: https://ifory.id/abstract/8wqChZ9vU6Ny

Corresponding Author
Mohammad Benny Alexandri

Institutions
Sekolah Tinggi Ekonomi Indonesia

Abstract
The stages of the investment decision process include five stages of decision, which is the determination of investment objectives; investment policy determination; selection of portfolio strategy; asset selection; measurement and evaluation of portfolio performance. This study aims is to find out (1) which optimal portfolio is best performing after being measured by Sharpe, Treynor, and Jensen Indexes (2) Comparison of the performance rankings of the Sharpe, Treynor, and Jensen models of the optimal portfolios of the Jakarta Islamic Index which were formed before, medium, and after the crisis whether the results obtained are the same or there are differences between the three models. The results of this study indicate that there is no significant difference in the measurement of optimal portfolio performance in the period before, during, and after the 2008 global crisis using the Sharpe, Treynor, and Jensen methods

Keywords
Sharpe, Treynor, Jensen, Jakarta Islamic Index

Topic
Corporate Finance

Link: https://ifory.id/abstract/Y9gNWCHahfDz

Corresponding Author
Filipus Priyo Suprobo

Institutions
a) Architecture Department, University of Widya Kartika (UWIKA), Jl. Sutorejo Prima Utara II / no. 1, Surabaya 60113, Indonesia
*) priyosuprobo[at]widyakartika.ac.id
b) Architecture Department, University of Widya Kartika (UWIKA), Jl. Sutorejo Prima Utara II / no. 1, Surabaya 60113, Indonesia

Abstract
The tendency of economic development in Asia which places more emphasis on investment in economic infrastructure compared to social and environment will have an influence on businesses operating. Meanwhile, the depletion of natural resources and high competition also triggered a lot of environmental innovation. All of this will raise the awareness of the city community to begin to improve the environment in which they live and together with the city government to create sustainability in the economic, social and environmental sectors. Some of the resources that have been successfully utilized by the city of Surabaya are characteristics of unique residential areas, public facilities for sharing knowledge, characteristics of citizens socio-cultural conditions, environmental awareness, economic empowerment, and simple technology developed. This gives rise to the slogan that without habitations, there is no city, and if there is no city, there is no country.

Keywords
green resources, sustainability, innovation, empowerment, city

Topic
Environmental Management

Link: https://ifory.id/abstract/ruLQzbk4qVUZ

Corresponding Author
Saiqa Ilham Akbar

Institutions
Vocational College, Universitas Gadjah Mada
Jalan Prof. Notonagoro No. 1, Bulaksumur, Yogyakarta 55281

Abstract
The application of community-based management (CBM) in managing coastal tourism in Indonesia is still limited to providing short-term benefits, especially for local communities and does not guarantee the sustainability of resources at large. On the other hand, most CBM partnership in Indonesia are still limited to the relationship between the local government and local communities and there is no clear partnership scheme in involving the role of third parties and private sectors that can increase the benefits of implementing CBM. This study aims to review and evaluate CBM policies and implementation in the coastal tourism in Indonesia, identifies the effectiveness of CBM implementations, and suggest an optimal CBM partnership scheme in the coastal tourism in Indonesia. The data used are primary data through questionnaires, interviews, and focus group discussion (FGD). Respondents in this study include members of hotel and restaurant association, CBM managers, local government, and businessmen in the coastal tourism area. This study uses investment attractiveness index to measure the effectiveness of CBM in each coastal tourism destination. The findings shows that the implementation of CBM in Indonesian coastal tourism mostly favored the local communities but draws little attention from bigger investment mainly because there is a lack of clear investment regulation set by local government in coastal area.

Keywords
CBM, coastal tourism, local communities, investment

Topic
Environmental Management

Link: https://ifory.id/abstract/QmkreZ9qa26b

Corresponding Author
Imron HR

Institutions
Departemen Manajemen
Sekolah Tinggi Ilmu Ekonomi Indonesia
Jakarta, Indonesia
imronhr[at]gmail.com

Abstract
The research objective is to predict the financial distress of companies in the trade retail industry sector which is estimated to be the most affected or disrupted by the massive technological developments today called the revolution industrian 4.0. Large companies that are growing today have dynamic and evolutive life cycles, crisis conditions including financial distress are physiological conditions that can be managed and overcome by companies. This research was conducted on 15 companies in the retail trade industry sector on the Indonesia Stock Exchange for the period 2012 - 2017. Using the OLS model, logit regression. The dependent variable as an indicator of financial distress is the interest coverage ratio (ICR). The independent variable that represents the companys performance, consists of the current ratio (CR), debt-equity ratio (DER), total asset turnover (TATO), and return on assets (ROA). The study found that the companies that became the sample of the study indicated experiencing financial distress, this is indicated by the four independent variables having negative beta coefficient, but the overall effect was not significant.

Keywords
Revolution industrial 4.0, Financial distress, Interest coverage ratio, CR, DER, TATO, ROA.

Topic
Finance and Accounting

Link: https://ifory.id/abstract/bZCTR4DPMh3X

Corresponding Author
ASEP SAEFURAHMAN SE, ME

Institutions
Sekolah Tinggi Ilmu Ekonomi Indonesia

Abstract
This study aims to examine whether the perception of price, risk and quality of information influence the decision to make purchases online, this study was conducted by distributing questionnaires to millennials in DKI Jakarta where the sample was determined based on non-probability sampling techniques in the form of convenience sampling, which is a technique in which there is a closeness of comfort between the researcher and the target respondent so that the data used in this study are primary data. The data analysis technique used is multiple linear regression analysis with SPSS 24 statistical software. The results of this study say that perceived price, risk and quality of information influence the decision to make online purchases, this can be seen from the adjusted R Square of 0, 58 which means the decision to make an online purchase 58% is influenced by the perception of price, risk and quality of information and the rest is influenced by other factors outside this research.

Keywords
Price, Risk, Quality, Information, Purchases

Topic
Marketing

Link: https://ifory.id/abstract/ZR2taAjdY9gq

Corresponding Author
Riane Johnly Pio

Institutions
Business Administration Study Program Sam Ratulangi University

Abstract
This study aims to determine individual characteristics, organizational culture and organizational commitment of cooperative managers. At present the existence of cooperatives as one of Indonesias economic agents is quite alarming. In fact, one of the missions of cooperatives in Indonesia is to strengthen the economy. This study seeks to find out how human resources manage a cooperative, then seeks to find suitable solutions based on aspects of organizational culture that are appropriate to local situations and conditions. To achieve the research objectives, data collection was carried out by questionnaire, while the analytical tool that will be used is SEM-PLS. The results showed individual characteristics significantly influence organizational culture, while organizational commitment had no effect. But organizational culture has a positive effect on organizational commitment. Based on the results of this study it can be recommended to improve organizational culture by paying attention to the values of mutual cooperation so that organizational commitment is stronger. This is very important in order to maintain the existence of cooperatives in the midst of aggressive market penetration of private business actors.

Keywords
Individual Characteristics, Organizational Culture, Organizational Commitment, SEM.

Topic
Human Resources and Organisations

Link: https://ifory.id/abstract/D2w3YUvknRFM

Corresponding Author
elisabeth supriharyanti

Institutions
Widya Mandala Catholic University, Surabaya

Abstract
Purpose: The purpose of this study is to investigate whether social value is developed in social business organizations to improve economic justice practices and improve social performance. This study also examines the mediation of economic justice practices in improving the social performance of social entrepreneurship. Design/methodology/approach: To test the proposed hypotheses, this study conducted survey among 96 leaders of social enteprenueship in Indonesia. Findings: The findings indicate that human dignity influences shared prosperity, solidarity and subsidiarity. However, the three values also affect the social performance but there is no need to use economic justice practices. Originality/value: This research shows the value of human dignity as the starting point for other social values. Previous research more often uses a qualitative approach

Keywords
social value, economy justice practices, social performance

Topic
Strategy and Business Economics

Link: https://ifory.id/abstract/P89MNnTcXCtW

Corresponding Author
Yusnita Octafilia

Institutions
Pelita Indonesia School of Business

Abstract
Health bank level method that had been changed three times, from CAMEL, CAMELS to RGEC is Bank Indonesia-s strategy in order to protect banking sector which is susceptive to economy crisis. It is attractive because RGEC method is just implemented in Indonesia-s banking sector and it known from international researches that are still using CAMELS such as Vietnam, South Africa, India and Bangladesh. Then, the aim of this study is to analyze conventional health bank in Indonesia by combining CAMELS and RGEC methods; assets, rentability, liquidity, solvability and sensitivity of market risk. This study-s object is conventional bank in Indonesia with 50 banks as sample and period of study is from 2012 to 2017. The result of this study shows that asset ratio is represented by CAR and NIM are mostly on 1 and 2 composite level, rentability ratio is represented by ROA and NIM are on 1 and 3 composite level while, LDR and NPL are represented rentability ratio are on 2 and 3 composite level and LDR and NPL are represented liquidity ratio are mostly on composite level 1. Then, solvability ratio is represented by BOPO and sensitivity of market risk ratio is represented by IRR are on composite level 1 commonly. It means that conventional health bank in Indonesia from 2012 to 2017 is very healthy or adequate. From the result of this study is expected to be able to increase society-s trust to banking sector then it can increase people investment in bank.

Keywords
bank health, conventional, camels, rgec

Topic
Finance and Accounting

Link: https://ifory.id/abstract/bHMnf7ZCBaNk

Corresponding Author
Imelda Ogi

Institutions
Faculty of Economy and Business, Universitas Sam Ratulangi, Manado, Indonesia *ogi_imelda[at]unsrat.ac.id

Abstract
Manado City is a city located in the northern Sulawesi province. With a multicultural background, this area is very rich with a variety of culinary delights. Seafood products combined with traditionally prepared archipelago spices are the main culinary offerings of the City of Manado. The grilled fish culinary small business in Manado especially the street vendor is one of the culinary tourism spots in the city of Manado and is always crowded with visitors because the fish that are sold are taken directly at the fish auction which is the center of fresh fish. So that the freshness of these fish need not be doubted. Not only fish, various other types of culinary, ranging from mild to heavy there. The purpose of this study is to examine the factors that influence purchasing decisions of domestic tourists in food and beverage-based SMEs in the city of Manado. The research method uses primary data with a sample of 200 domestic tourist respondents who visited food and beverage-based SMEs obtained from questionnaires. Data analysis uses hypothesis testing and multiple linear regression analysis. The results showed that there were factors that influenced the decision to purchase domestic tourists in food and beverage SMEs in the city of Manado.

Keywords
SMEs; Food; Buying Decision; Domestic Tourist; Product Quality; Price; Location; Service Quality

Topic
Marketing

Link: https://ifory.id/abstract/jMGy68C4FQKL

Corresponding Author
Rojuaniah KA

Institutions
Esa Unggul University

Abstract
One obstacle for mid-scale contractor companies in developing project work performance is the lack of standardized systems and procedures for monitoring the attendance of their workers. Besides that, the standard on work evaluation is not yet running in relation to the calculation of compensation. This can lead to the emergence of fraudulent practices due to the difficulty of supervision which will have an impact on the decline in the performance of project workers and company performance. This study discusses more deeply about the preparation of the model design procedures for attendance reports, work assessment and performance-based compensation to improve the performance of contractor company project workers. This study aims to look at the effect of the level of attendance, job evaluation and compensation systems on the performance of contractor company workers. The object used in this study is a construction company in Jakarta with respondents used as permanent and contract workers. Data was collected through interviews, questioners and FGD. The data processing method uses multiple linear regression analysis techniques to measure the extent of attendance, work assessment and compensation affecting the performance of contractor workers. The results showed that the level of attendance, performance appraisal and compensation affect the performance of workers. A high level of attendance will increase the quantity of work. A clear job assessment in accordance with specified work standards and the provision of compensation in accordance with performance will encourage improvement in employee performance.

Keywords
attendance, assessment, compensation, performance

Topic
Human Resources and Organisations

Link: https://ifory.id/abstract/8RabGQFYUkrH

Corresponding Author
HAMDI AGUSTIN

Institutions
fakultas ekonomi universitas Islam Riau Pekanbaru

Abstract
Abstract -The purpose of this study is to calculate the feasibility of investing in the financial aspects by using an Islamic perspective namely Hamdi-s Method. Hamdi-s Method uses the calculations of gold value method (GVM) and gold index (GI) which is a substitute for calculations in conventional concept, namely net present value (NPV) and profitability index(PI). The GVM method is a new method for calculating financial aspects in determining the feasibility of investing in an Islamic perspective. The calculation of the GVM and GI methods uses the gold standard based on the word of Allah ta-ala in the letter At Taubah verse 34. From the word of Allah ta-la this was developed by Ibnu Khaldun who stated that gold and silver are measure of value. In this paper try the case of opening a business an English course by using the Hamdi-s Method which then compares investment feasibility decisions using conventional method namely NPV and PI. The calculation results show that the business of English course is feasible using the Hamdi-s Method. The result is the same as using NPV and PI calculations. Thus calculating the feasibility of investing in the financial aspects by using an Islam perspective namely the Hamdi-s Method can be used as a new method in academic field.

Keywords
Hamdi-s Method, Islamic perspective and financial aspects

Topic
Finance and Accounting

Link: https://ifory.id/abstract/w2aGQP6vexjW

Corresponding Author
Rudolf Lumbantobing

Institutions
Faculty of Economics and Business
Krida Wacana Christian University (Ukrida), Jakarta

Abstract
This study purposed to confirm the influence of financial ratios toward the possibility of financial distress in the listed manufacturing companies in the Indonesia Stock Exchange. Using a selected sample consist of 30 emitens with 90 units of analysis, the relationship between financial ratios and financial distress during the period of 2015-2017 was tested. The results revealed that the ratios of activity is not significantly affect the possibility of financial distress. Liquidity ratios significant negatively affect the possibility of financial distress. Furthermore debt ratios and earning ratios significant positively affect the possibility of financial distress. The research recommends that liquidity ratios and debt ratios are the best ratios that can be used to predict financial distress. The study also recommends that the earning ratios associated with liquidity ratios be provided in financial statements in order for users to make informed decisions in case of financial distress possibility

Keywords
debt ratio, liquidity, earning, activity, possibility of financial distress

Topic
Corporate Finance

Link: https://ifory.id/abstract/2MybrXEa8Reh

Corresponding Author
Dina Nurdianawati

Institutions
(a) and (b) Faculty of Economics and Business, Universitas Indonesia, Depok, West Java, Indonesia

Abstract
Government employees are the most corrupted people based on data the last ICW report; accordingly, every government institution needs to establish whistleblowing as an early warning system, for preventing and detecting violations of discipline, ethics, and fraud. Any sophisticated whistleblowing system will only succeed by employee support and participation. However, encouraging employees to become whistleblowers is challenging. The focus of this study is [1] to examine the relationship between individual perceptions of moral intensity of whistleblowing intentions that are mediated by ethical decision making [2] and to examine the relationship between professional commitment and anticipatory socialization of whistleblowing intentions. This research employed quantitive approach using survey method by questionnaires. Information were collected from 268 respondents obtained from 6 government offices, which served foreign taxpayer and analyzed using SEM PLS. The results show moral intensity related ethics, ethical decision making, namely the recognition and consideration of perceptions of ethical issues, ethical approval, and ethical intentions. The results also show the recognition and importance received from ethical issues and positive assessments related to whistleblowing intentions. Meanwhile, the factors of professional commitment and anticipatory socialization also produce a positive influence on whistleblowing intentions. We suggest the next researcher explore other whistleblowing intentions from external factors, design more specific research of whistleblowing and expand the sample. This result provides input to Government institutions in supporting whistleblowing policies and systems effectively, by understanding which factors have more influence on employees- commitment to take whistleblowing action.

Keywords
Moral Intensity; Ethical Decision Making; Professional Commitment; Antisipatory Socialization; Whistleblowing Intention

Topic
Human Resources and Organisations

Link: https://ifory.id/abstract/wGuWXZvY7rDB

Corresponding Author
Yulita Fairina Susanti

Institutions
Sekolah Tinggi Manajemen IPMI

Abstract
Although many Indonesians still have difficulties accessing financial services, they are already actively using Internet technology, and the mobile phone network is spreading to 99% of Indonesia. This suggests an opportunity for FinTech to overcome the limitations of existing financial services and improve the Indonesian financial index. One of the largest payment services in Indonesia is OVO, which has been established since 2017. The aim of this study is to investigate the effect of service quality on customer satisfaction and loyalty in using OVO as e-wallet in Jakarta. This study used a quantitative approach focusing on cause and effect relationship among variables. The study involved 180 OVO users as samples. The analysis technique used in this study is Partial Least Square (PLS) Structural Equation Modeling (SEM), with the help of Smart PLS 3.2 version program. The results indicated that Service Quality has a positive effect on Customer Satisfaction, Service Quality has a negative effect on Customer Loyalty, and Customer Satisfaction has a positive effect on Customer Loyalty. The study of “The Effect of Service Quality on Customer Loyalty and Satisfaction in using OVO as E-wallet” should be beneficial for future researchers to design their investigation on similar study. Moreover, the finding could help OVO and other e-wallet to improve their service quality.

Keywords
FinTech, Service Quality, Customer Loyalty, Customer Satisfaction, SEM, PLS

Topic
Marketing

Link: https://ifory.id/abstract/qAW6teMf94Zh

Corresponding Author
Imelda Ogi

Institutions
Faculty of Economy and Business, Universitas Sam Ratulangi, Manado, Indonesia *vtirayoh[at]unsrat.ac.id

Abstract
The purpose of this study is to determine The Understanding and Application of Accounting Information Systems influence the performance of culinary SMEs in the city of Manado. There are several research questions which are: Does the Application of Accounting Information Systems affect the performance of culinary SMEs in the city of Manado? Does the Understanding and Application of Accounting Information Systems affect the performance of culinary SMEs in the city of Manado? The research method used is multiple regression analysis with the help of SPSS. The results of the study found that there are influences of variables studied with the performance of SMEs.Study of Factors Affecting to Domestic Tourism Purchase in SMEs Food and Beverage Based in Manado City.

Keywords
Understanding; Application; Accounting Information Systems; SMEs; Performance

Topic
Finance and Accounting

Link: https://ifory.id/abstract/rpMWXxwAQZkL

Corresponding Author
Ahmad Amiriansjah Pabittei

Institutions
Sekolah Tinggi Manajemen IPMI

Abstract
The international construction industry is one of the most strategic sector driving the global economy. The global construction industry is expected to grow by an average of 3.6% a year over the forecast period 2018 to 2022. PT. Wijaya Karya (Persero) Tbk, as one of the biggest Indonesian State-Owned Enterprise in construction industy, has set their mission to establish footprints worldwide, that they started in 2007 on taking part in the oveseas construction projects. However, to make construction industry organizations, groups and project teams more efficient and effective, it is imperative to understand the role that culture plays within them. Hence, the aim of this study is to investigate the impact of cross cultural competence on employee performance mediated by global mindset in overseas construction projects. This study applied a quantitative approach focusing on cause and effect relationship among variables. The study involved 100 WIKA employees working overseas as respondents. The analysis technique used in this study is Partial Least Square (PLS) Structural Equation Modeling (SEM), with the help of SmartPLS program. The findings indicated that Cross Cultural Competence has positive impacts to both Global Mindset and Employee Performance. Global Mindset also has positive and significant impact on Employee Performance in Overseas Construction Projects. Interestingly, Cross Cultural Competence positive and siginficant impact to Employee Performance directly or being mediated by Global Mindset. This study provides empirical evidence and clarify the linkages between Cross Cultural Competence and Global Mindset on Employee Performance in the context of construction industry.

Keywords
Cross Cultural Competence, Global Mindset, Employee Performance, Overseas Construction Projects, State-Owned Enterprise, SEM, PLS

Topic
Human Resources and Organisations

Link: https://ifory.id/abstract/7JhQLWbwfkgV

Corresponding Author
Melisa Melayansari

Institutions
IPMI International Business School

Abstract
Abstract – The role of women has been more recognized as vital player within organizations or companies. According to World Bank, the increasing the level of women participation at labour market could significantly boost countries- GDP. Companies that have more women in managerial positions have been able to handle risks more effectively, do better in managing relationship with customers, employees- shareholders and local communities. However, female employees have to overcome the challenges of having multiple responsibilities at work and personal life which exposes them to stress at work which may affect their performance as employees. Hence, this study aims to investigate the relationships among the variables work-life balance, employee loyalty and employee performance in the context of female employees working in international environment in greater Jakarta. This study applies quantitative approach with empirical evidence through conducting a survey to a total of 100 female employees working in international environment in greater Jakarta as respondents. For the analysis technique, this study uses Partial Least Square (PLS) Structural Equation Modeling (SEM) as a program to run the collected data. The findings of the study show that work-life balance has positive impact on employee loyalty and employee performance and employee loyalty has positive impact on employee performance. This study adds value to the previous researches gap and also expand the knowledge on human resource strategy to specifically improve loyalty and performance of female employees. The findings also give further exposure and insights for effective human resource strategy and policy to enhance female employee loyalty and performance in a company or organization.

Keywords
Keywords - employee loyalty, employee performance, female employees, Indonesia, work-life balance

Topic
Human Resources and Organisations

Link: https://ifory.id/abstract/myEYd4MZN7Hn

Corresponding Author
Laurentius Dominggus Gadi Djou

Institutions
a. Department of accounting, faculty of Economics, University of Flores.
b. Department of Magister Management, STIE Bank BPD Jateng

Abstract
The purpose of this study was to examine and analyze the effect of competence and locus of control on the performance of government internal auditors with job satisfaction as an intervening variable. This research is an explanatory research with a quantitative approach. The sample in this study were all internal auditors at the Ende Regency Inspectorate Office. The collection of data and information needed in this study was carried out by field research. The data used are primary data, obtained directly from research subjects in the form of respondents perceptions in the form of questionnaires to 37 respondents. The analytical tool used is path analysis and mediation test with Sobel test. The results of data testing showed that the competency variable had a significant positive effect on job satisfaction and internal auditor performance. Locus of control has a positive and significant effect on job satisfaction and internal auditor performance. Job satisfaction has a positive and significant effect on the performance of internal auditors and is also able to mediate the relationship between competence and internal auditor performance; as well as being able to mediate the relationship between the locus of control and the performance of internal auditors.

Keywords
competence, locus of control, job satisfaction, government internal auditors performance

Topic
Finance and Accounting

Link: https://ifory.id/abstract/fmpxL37yuqn4

Corresponding Author
Antonius Hery Wibowo

Institutions
Sekolah Tinggi Management IPMI, Jakarta.

Abstract
Change is inevitable in any business organizations to grow sustainably and build competitive advantage. Reluctance to change will adversely affect the organizations in competition. PT Sanggar Sarana Baja, a company established in 1977, realized the necessity of change. In the last five years, the Company has been performing continuous changes to pursue its transformation in becoming a leading engineering company in the mining, oil and gas industries. The Company has been performing proper communication on change management during the period. However, its engineers have not fully utilized the integrated engineering software. This affects the collaborative working environment and performances of the organization. According to interviews with relevant officials, there was a lack of communication on the process. Hence, this research aims to investigate the influence of leadership communication on feeling valued and involved, and on employee engagement. The three variables are considered suitable in illuminating the phenomena under research. The quantitative research is applied to analyze the relationship among the variables by surveying 100 employees of the company located in Jakarta Head Office and its workshop in Banten. The findings indicate that feeling valued and involved mediate the positive and significant impact of leadership communication on employee engagement. The study also reveals that leadership communication does not have positive and significant effect on employee engagement. This research provides empirical evidence on the relationships among the three variables in the context of an engineering company in Indonesia, which contributes to the theory and practice of leadership communication and change management.

Keywords
leadership communication, feeling valued and involved, employee engagement, change management, Indonesia

Topic
Human Resources and Organisations

Link: https://ifory.id/abstract/LD3KB4Tnbay7

Corresponding Author
Waseso Segoro

Institutions
Gunadarma University, Depok

Abstract
A lifestyle that is growing rapidly due to the development of technology and information, gives rise to a phenomenon that is consumerist behavior. The behavior of the consumer in the form of fashion trend and online shopping is very high. Zalora Indonesia e-commerce options being researched due to Zalora Indonesia become the Top Brand Fashion special E-Commerce the most interest in Indonesia. Data collection techniques by disseminating a questionnaire online. The questionnaire has been successfully collected as many as 100 respondents. The technique of determination of the respondents be Purposive Sampling. The results of the research showed a variable product quality, price, and promotion of a positive effect against purchasing decision fashion products on e-commerce Zalora.co.id.

Keywords
quality of product, price perception, promotion and purchase decisions.

Topic
Marketing

Link: https://ifory.id/abstract/zPQ2Z8Yav3Ju

Corresponding Author
Rutinaias Haholongan

Institutions
Sekolah Tinggi Ilmu Ekonomi Indonesia
Jalan Kayu Jati Raya Nomor 11 A Rawamangun
Jakarta, Indonesia
Rutinaias[at]gmail.com

Abstract
Abstract – Human resources are considered as an important source of development for the company, for the best use of human resources is not neglected to provide knowledge, skills and abilities that are controlled by employees with roles assigned to the organization. This study aims to explain whether the variable role conflict, role overload on job satisfaction. The sample used in this study was 130 respondents. This test is carried out using multiple linear regression analysis. Role conflict, role overload on job satisfaction has an effect of 47.2%. The implication of this research is that the company is expected to be able to reduce the excess workload by giving empathy, motivation, reward to employees, so that heavy work becomes lighter and job satisfaction is achieved.

Keywords
role conflict; role overload; job satisfaction

Topic
Human Resources and Organisations

Link: https://ifory.id/abstract/xRVDyLCerYmH

Corresponding Author
Meita Pragiwani

Institutions
Sekolah Tinggi Ekonomi Indonesia

Abstract
This study aims to analyze the performance of the forensic examiner in the Puslabfor Bareskrim Indonesia Police (POLRI) by looking at the factors of quality of human resources, motivation and leadership partially or simultaneously and the variables that have a large influence in this study. The methodology used in this study is multiple regression analysis and the sample used is 78 employees. The results of this study are variables of quality of human resources, motivation and leadership have an influence on the performance of forensic examiners Puslabfor Bareskrim POLRI is 96.4%.

Keywords
Quality of Human Resources, Motivation, Leadership, Performance

Topic
Human Resources and Organisations

Link: https://ifory.id/abstract/HekP4RzgcraF