REGIONAL INNOVATION STRATEGIES IN IMPROVING PUBLIC SERVICES CASE STUDY OF GARUT DISTRICT
Muhamad Nur Afandi, Joni Dawud
STIA-LAN
Abstract
In this study aims to identify and analyze regional innovations and then provide recommendations on regional innovation strategies in improving public services in Garut district. The research methodology uses a qualitative approach, so this study is based on the results of empirical data analysis and literature review. Empirical data in the form of relevant legal documents, perceptions of regional apparatus and expert judgment of experts in the field of government. Literature review is carried out to establish boundaries and scope of regional innovation in the public sector. The thinking of public service innovations in the regions can not be separated from the still not optimal improvement in the quality of public services as a manifestation of bureaucratic reform. Innovation in public services should ideally grow out of organizational culture, because it is expected to develop and be sustainable to encourage the acceleration of improving the quality of public services. Regional innovation strategies that can be proposed are innovations that can solve the existing problems in all work units, in order to be a solution to overcome problems. This can be done through identification of innovation through problem solving innovation training in each work unit, regional innovation workshop and regional innovation assistance.
Keywords: strategy, regional innovation, public service
Topic: Other