Design of Knowledge Management System to Improve Employee Capabilities in Organizations
Deni Heryanto
Department of Informatics, Sekolah Tinggi Teknologi Garut, Jalan Mayor Syamsu 1, Garut, Indonesia
Abstract
This article discusses the design of a cloud computing based knowledge management system, the purpose of this study is to integrate KMS with Cloud Computing to improve the organizations business processes and make recommendations on Cloud Computing-based KMS concepts. The method proposed in this study was to use Scrum, Scrum exposes the ineffectiveness of product management and work techniques that were carried out, so as to continuously improve the resulting performance, team, and environment work in the company. The KMS design was started from data analysis which became the determining factor for KMSs success in the organization by using critical success factors and Balanced scorecards which focused on learning and growth, referring to the core knowledge management process based on cloud computing.
Keywords: Knowledge Management System; Scrum; Core Process; Cloud Computing; System Recommendation
Topic: Information Engineering