Analysis of standard operational procedures (SOP) implementation on medical records completion in inpatient installation unit at stella maris hospital in makassar
Fadila Rizki , Noor Bahry Noor, Adelia, Irwandy
Department of Hospital Management, Hasanuddin University, Indonesia
Faculty of Public Health, Hasanuddin University, Indonesia
Abstract
Abstract Objective: This study aimed to determine the description of the implementation of the Standard Operational Procedure (SOP) regarding the completeness of the medical records filling of inpatients installation unit at Stella Maris Hospital in Makassar. Methods: The research method was a quantitative method, which was a descriptive observation. It was conducted by observing, distributing questionnaires and interviewing respondents. The sample consisted of 52 doctors who worked in Stella Hospital and were categorized by age, sex, education and the length of the working period. Results: The results of the study showed that the perception of the respondents regarding the standard operating procedures provided and implemented had not been classified as decent. Respondents who had decent perceptions were only 9 respondents (17.3%) while those with poor perceptions were 43 respondents (82.7%). Conclusion: the implementation of the Standard Operating Procedure (SOP) towards completing the filling of medical records at Stella Maris Hospital is still categorized as not yet maximally implemented
Keywords: Medical Records; Standard Operational Procedure (SOP); Inpatient Installation Unit
Topic: Information, technology, and women