Road Infrastructure Asset Management Strategy
Katharina Priyatiningsih ᵃ, Mei Sutrisno ᵇ

Lecturer of Asset Management Study Program, Politeknik Negeri Bandung, Bandung 40012
ᵃStudent of Management Science Doctorate Program-
School of Post Graduate - Universitas Pendidikan Indonesia
E-mail : katrinpry[at]polban.ac.id ; katrinapry[at]student.upi.edu

ᵇ Lecturer of Civil Engineering, Politeknik Negeri Bandung, Bandung 40012
E-mail : meisutrisno[at]polban.ac.id

Abstract

The development of the economic sector is determined by services to the public through reforms that aim to place public satisfaction through the management of road infrastructure assets. Some research on road infrastructure assets still requires a deepening of studies related to the delivery of public services related to asset management systems. The purpose of this study is to find an appropriate road infrastructure asset management strategy through an integrated asset management system and asset management policies that can provide public satisfaction. This comprehensive approach to management strategies ensures that the performance of service provider assets is in line with the expectations of stakeholders including road users. This descriptive qualitative research is based on the perspective of road users as respondents, consisting of vehicle drivers from 50 transportation companies (people or goods) through interviews and observations. The results show aspects of asset performance based on the users perspective there are five aspects, namely productivity, efficiency, effectiveness, use of resources and institutions and this performance is integrated in the asset management system related to policies from the management authority through service delivery namely quality and mobility, risk and use and maintenance of resources. The conclusion of this research is that road infrastructure asset services can be improved through the concept of road infrastructure asset management strategies in an integrated management system with five aspects of performance and more directed towards asset management policies related to the provision of road infrastructure asset services.

Keywords: Asset Performance, Asset Management Strategy, Road Infrastructure Assets

Topic: Civil Engineering

Link: https://ifory.id/abstract-plain/DC4LmR26wQBb

Web Format | Corresponding Author (Katharina Priyatiningsih)