The Policy of the Higher Education-s Internal Quality Assurance System Toward Global Competitiveness
Minnah El Widdah; Idariyanti; Asep Suryana; Widiawati
UIN Sulthan Thaha Saifuddin Jambi
Abstract
Internal quality assurance is a necessity for higher education to remain able to provide quality assurance to customers amid global competition. The quality policy is the main foundation in realizing quality assurance. Without a standard policy, the direction and guidelines for implementing quality assurance will not be clear. Therefore, this study focuses on the policies of the higher education s internal quality assurance system. This research is a qualitative descriptive study with a case study method in one faculty. The research data was collected through interviews, observation and documentation. The results showed that 1) quality assurance policies became guidelines in the implementation of internal quality assurance as outlined in the form of quality manuals that referred to the national standards of higher education which included academic and non-academic activities, 2) policies formulated together through coordination and decision-making, 3) to support the implementation of the policy, a Team is formed which is in charge of coordinating the implementation of quality assurance. 4) the quality assurance model applied is the PDCA Model (plan, do, check and action).
Keywords: Higher education; quality assurance; global competitiveness
Topic: Business Education