E-Commerce risk during the transaction process
S Sahara(a)* and P S Kurniati(b)
1 Departemen Manajemen, Universitas Komputer Indonesia, Indonesia
2 Departemen Ilmu Pemerintahan, Universitas Komputer Indonesia, Indonesia
Email : salmasahara[at]mahasiswa.unikom.ac.id
Abstract
The purpose of this paper is to analyze and provide information about one of the factors that influence e-commerce, namely security factors. The method used in this study uses a descriptive approach by collecting information from books, journals and the internet. The results of the study show that the safety factors that generate buyer trust are very important in e-commerce, because e-commerce is a place to buy and sell without looking directly at the form of buyers and sellers. Simply open your cellphone, you can buy what you want. Therefore, the seller needs to provide a sense of security to the buyer so that the buyer can give his trust to the seller.
Keywords: E-commerce, transaction process
Topic: Entrepreneurship & Technopreneurs