EVALUATION OF OPERATIONAL AND SERVICES AT PENGGARON TERMINAL (As a Result of the Transfer Plan of the Terboyo Terminal Function to a Heavy Vehicle Terminal)
Widodo (a), Mudjiastuti Handajani (b), Ismiyati (b)
(a) Post-Graduate Student at Civil Enginering Diponegoro University
mail to : kakd02[at]student.undip.ac.id
kakd02[at]gmail.com
(b) Lecturer at Civil Engineering Diponegoro University
Abstract
The Semarang City Government plans to transfer the function of Terboyo Terminal to a terminal for heavy vehicles. As a result of this plan, public transportation that was served at the Terboyo Terminal is planned to be transferred to other terminals, one of them is the Penggaron Terminal. The Penggaron terminal which is a type B terminal is planned to receive the transfer of inter-city transportation within the province (AKDP) from the Terboyo Terminal. This study purpose were to: (1) determine the operational performance of Penggaron Terminal with the addition of AKDP transport from Terboyo Terminal, (2) to find out perceptions of service users on the services of Penggaron Terminal, (3) identify existing problems related to the transfer of some public transport from Terboyo Terminal, and (4) evaluating the operational and service of Penggaron Terminal due to the planned conversion of Terboyo Terminal to become a terminal for heavy vehicles. Data collection will be conducted by finding the supporting data and field surveys in the form of interview surveys, questionnaire surveys, vehicle exit surveys, passenger surveys and observations. The method of data analysis is done with: (1) analyzing the volume of vehicles that have moved to Penggaron Terminal, (2) analyzing terminal facilities variables, the volume of public transport and passengers, parking based on the data obtained, and (3) analyzing terminal services based on questionnaire data with Importance Performance Analysis (IPA) method. The survey will be conducted at the terminal operating hours and the location of the survey conducted at Penggaron Terminal. Survey of terminal facilities, interview surveys and questionnaires will be conducted on several respondents (passengers, public transport operators and entrepreneurs in terminal locations) as well as several related stakeholders.
Keywords: Penggaron Terminal, Transfer terminal function, Importance Performance Analysis
Topic: International Symposium of Civil, Environmental, and Infrastructure Engineering