The Improvement of E-administration in Indonesia : An Analysis Based on U Theory and Quintuple Helix
ayuning budiati
untirta
Abstract
E-administration in Indonesia has an important role in public service deliveries. It is more efficient, effective, transparent and accountable by using e-administration. However, lack of infrastructure, leaders commitment in an integrated way in all areas in Indonesia, human resource e-literacy and bureaucratic and working culture are still occurred in Indonesia. This research uses qualitative method and descriptive analysis approach. Data and information are from literature review and interview some informans. By using theory u that consists of sensing, presencing, and co creating moreover by using Quintuple Helix then e-administration implementation in Indonesia can be improved.
Keywords: Key words: e-administration, Indonesia, theory u, Quintuple Helix
Topic: Digital Governance and Citizenship