THE EFFECT OF PERCEIVED ORGANIZATIONAL SUPPORT TO EMPLOYEE-S COMMITMENT: TESTING JOB SATISFACTION AS MEDIATING VARIABLE
Lohana Juariyah, Abd.Rahman, Afwan Hariri, I Nyoman Suputra
Universitas Negeri Malang, Malang Indonesia
lohana[at]um.ac.id
Abstract
Employees- commitment is an important issue in organization, especially in business, since employees who commit to the organization show better performance, lower in intention to leave and increase productivity. There are some antecedents found related with employees- commitment; job satisfaction and perceived organizational support (POS). This study tries to investigate the effect of POS to employees- performance through job satisfaction, since many studies found different research findings related with mediation effect of job satisfaction toward the effect of POS to employees- performance. By doing survey toward 98 employees of Gas Station with simple random sampling technique, only 66 returned the questionnaires. The collected data then analyzed with descriptive and path analysis technique. The results showed that job satisfaction is fully mediate the effect of POS to employees- commitment. Therefore, it is important for the organization to maintain job satisfaction condition of their employees and also organizational support programs, because those factors found to be direct or indirect influenced employees- commitment to the organization.
Keywords: Perceived Organizational Support, Empoyee Commitment, Job Satisfaction, Mediation Effect, Path Analysis
Topic: Organizational Behavior