Gender Responsiveness in Public Facilities in Terminal Pakupatan, City of Serang
Yeni Widyastuti and Hermawati Agustin
Public Administration Department
Faculty of Social and Politics Science
Sultan Ageng Tirtayasa University
Abstract
Development runs fairly and meets the needs of men and women if there is a connection between the process, aspects of benefits and impacts for both, including the infrastructure development in passenger terminals. The City of Serang has Type A Terminals that serve public vehicles for cross-border transportation, inter-city transportation between provinces combined with inter-city transportation services in the province, urban transport and rural transportation for the benefit of the community in mobilizing. Some problems are still encountered, i.e. waiting rooms that are less comfortable, access to non-gender sensitive infrastructure such as toilets, lactation rooms and childrens play rooms. By using descriptive quantitative research methods with 196 respondents determined by non-probability sampling techniques and using incidental samples and the theory of Gender Impact Assessment (Social Research and Development, Economy and Environment, 2013: 8) with 5 indicators i.e. infrastructure for all, infrastructure that takes into account everyones needs, safe infrastructure, comfortable infrastructure and environmentally friendly infrastructure. The results of Gender Responsivity in the Public Facilities of Terminal Pakupatan in the City of Serang are less responsive with a value of 61%. Recommendation from this research are to identify passenger needs through complaints and complaints services delivered directly, the availability of toilets designed according to gender needs, gender-sensitive support facilities for disabled people with special lanes and priority seats in the waiting room
Keywords: Public Facility, Gender, Responsiveness
Topic: Sustainable Development Goals