ICIEVE 2019 Conference

Development of Quality Management System Procurement Construction Services in Universitas Indonesia to Improve Quality Contractor Performance
Maharani Okifitriana (a), Yusuf Latief (b)

a) Department of Civil Engineering, Universitas Indonesia, Depok 16424, Indonesia
maharani.okifitriana[at]gmail.com
b) Department of Civil Engineering, Universitas Indonesia, Depok 16424, Indonesia
yusuflatief73[at]gmail.com


Abstract

Construction is one of the main projects that is stated in the Universitas Indonesia (UI) Strategic Plan-s Key Performance Indicators. Therefore, the success in carrying out this construction projects is enough to enhance UI-s annual performance overall, both the activity performance and budget performance. But in practice, the implementation of construction projects in UI didn-t always succeed as expected. The construction projects were often late or delayed which subsequently followed by the termination of the contracts, it would then hamper the operational activities. This study aims to develop a Quality Management System (QMS) of construction procurement process to improve the quality of contractor-s performance. The research methods used are literature study, survey to targeted respondents, and statistical analysis. This QMS development is expected to improve the quality of contractors by a better construction procurement process and be able to reduce the failure of the construction projects.

Keywords: Procurement; Quality Management System

Topic: Civil Engineering

Link: https://ifory.id/abstract-plain/k6xRLjEtAMUZ

Web Format | Corresponding Author (Maharani Okifitriana)