BUSINESS DISPUTE RESOLUTION THROUGH ON LINE DISPUTE RESOLUTION IN INDONESIA: ITS CHALLENGE AND OPPORTUNITY
Winner Sitorus
Faculty of Law Hasanuddin University
Abstract
Resolving business disputes requires quick and confidential resolution. Today, in addition to developing business dispute resolution through conventional alternative dispute resolution, dispute resolution has also been developed through online media. In Indonesia, the new Online Dispute Resolution is in the stage of introduction and socialization. This article tries to analyze indicators that can support and hinder the use of Online Dispute Resolution as a business dispute resolution in Indonesia. The indicators used are legal, psychological, economic, and social indicators. Based on the existing indicators will be given a solution to solve the problem.
Keywords: business disputes, dispute resolution, online
Topic: Investment and Settlement Disputes