Ideal Leadership Style of the Police Hospital in Transition Period: A phenomenological study
Tita Hariyanti, Achmad Zani Pitoyo, Wiwin Indriani
Hospital Management Prost graduate Program, Faculty of Medicine, Universitas Brawijaya
Politeknik Kesehatan Kementrian Kesehatan Republik Indonesia Malang
Abstract
Background: The directors leadership strongly determines the situation of the hospital. Police hospitals have different hierarchies and organizational cultures from other hospitals. The changes of the hospital director makes the employee able to assess the ideal leadership style for the hospital. The ideal leadership style of a hospital director will be one strategy to improve hospital performance. The purpose of this study is to explore the views of employees about the ideal leadership style of police hospitals in the transition period. Method: The design of this study used qualitative phenomenological methods. The data collection process was carried out by in-depth interviews with six employees and observations on the research site. The data collection process was carried out in the hospital in July 2017. Results: Data analysis produced five themes. These five themes lead to the ideal type of leadership of the police hospital. Some of the themes obtained illustrate the leadership style that draws attention from hospital employees. A dynamic leadership style that provides positive change inspires employees. The ability to communicate also plays a role as a media for transferring knowledge to employees, as well as building trust in leaders. The concept of transformational leadership combined with transactional leadership style is an illustration of the employees experience of the leadership style expected in the hospital. The description of the employees experience of leadership style gives real meaning to motivation, employee morale and organizational culture. In the experience of employees a combination of the concept of transformational leadership style and transactional leadership style changes the hospital organization through the vision and mission and the reward-punishment effect. Conclusions: The combination of transformational and transactional leadership styles is a model of the ideal leadership style of the police hospital in Batu City
Keywords: hospital, transformational, transactional, ideal, police
Topic: Human Resources Management