THE EFFECT OF PARTICIPATIVE LEADERSHIP STYLE AND TEAMWORK TO INSURANCE AGENT-S PERFORMANCE
Yosy Ferdiyan Adi Pratama, Lohana Juariyah
Management Department . Faculty of Economics. Universitas Negeri Malang
Abstract
This study tries to determine the condition and effect of participative leadership style and teamwork on the performance of insurance agents.. The population of this study is insurance agents of PT Axa Financial Indonesia Malang, amounting to 148 agents. Meanwhile, sampling in this study taken by using simple random sampling method with 108 agents return the questioner. Data were analized by using multiple regression analysis. The results showed that condition insurance agent-s performnce and the participative leadership style were in very good condition, while teamwork condition was good. Moreover, participative leadership style and teamwork have significant positive effect on the performance of insurance agents. However, the competition between agent still exist and leaders are less listen to their teammates. Therefore, it would be better for the leader to direct the “competition” situation between agents to the positive way or positive competition and more listen carefully to their team members and respect their voice in order to increase their performance
Keywords: Partisipative leadership, teamwork, performance, insurance agents
Topic: Management, Organization, Leadership and IT