Effect of Patient-Centered Care Application On Inpatient Outcomes After Emergency Cesarean Section Surgery
Zulkarnain Abubakar, Fridawaty Rivai, Nurshanty Sapada
Department of Hospital Management, Faculty of Public Health, Hasanuddin University
Abstract
Objective: The study aimed at evaluating effect of patient-centered care application on inpatient outcomes, notably patient satisfaction and the clinical outcomes after emergency cesarean section surgery. Methods: The study design was cross-sectional. A sample of 71 patients were determined proportionally, and selected with the inclusion criteria. Data was collected using measuring tools consisting of patient-centered care questionnaires, patient satisfaction questionnaires, and patient medical record to evaluate the clinical outcomes of inpatient. Multivariate analysis was carried out to correlate the effect of the patient centered-care on patient satisfaction, and the clinical outcomes of inpatient. Result: There was effect of patient-centered care on patient satisfaction (p = 0,000), but there was no effect show to the clinical outcomes (p = 0.440). Conclusion: The application of patient-centered care attributed to the patient satisfaction, but did not affect the clinical outcomes of inpatient after emergency cesarean section surgery.
Keywords: Patient-Centered Care, Patient Satisfaction, Clinical Outcomes
Topic: Quality, Safety and Service