E-Government Implementation by Licencing Services at Local Government Level in West Java
Nia Karniawati
Unikom
Abstract
Electronic government, as know by e-government is the use of information technology in governance. Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) is a regional government organization in West Java. DPMPTSP West Java has implemented e-government in licencing services by online licensing. The purpose of this reaserch is to know how e-government implementation by DPMPTSP West Java through online licensing. This research was conducted in the licensing service at DPMPTSP West Java using qualitative descriptive methods. The results of the study show that DPMPTSP West Java has implemented e-government in licencing services by online licensing since 2017 but people who use it is minimum. Whereas DPMPTSP West Java has provide this facility to make easier licencing services process.
Keywords: E-government, online licencing
Topic: Informatic and Information System