The Impact of Fun at Work and Social Support to Organizational Citizenship Behaviour with Work Engagement as a Mediation Variable in PT Telkom Indonesia (Regional II)
Datita Charinta Ginbreta (a*), Putri Mega Desiana (b)
a) Faculty of Economics and Business, Universitas Indonesia
Jalan Salemba Raya 4, Jakarta 10430, Indonesia
*datitaginting15[at]gmail.com
b) Department of Management, Faculty of Economic and Business, Universitas Indonesia, Depok 16424.
putri.mega71[at]ui.ac.id
Abstract
Currently, almost all companies from either huge or small companies have started implementing fun at work. For most of employees within the company, the fun at work was not the only one reason for them to survive at the company and increased organizational citizenship behavior, but to have co-worker or partner and supervisor who were able to encourage the employee to perform better would also be a powerful reason for them to keep surviving in the company. According to that consideration, this research aimed to analyze the impacts of fun at work and social support from the supervisor and co-worker to the organizational citizenship behavior, where the employee engagement became as the mediation variable. This study using samples from employers of PT Telkom Indonesia Regional II, samples taken by 341 respondents using Purposive Sampling and then analyzed through SPSS and SEM-LISREL. In sum, the research findings that were resulted from Structural Equation Model analysis showed that fun at work and social support in the company were able to deliver positive and significant impacts on organizational citizenship behavior and employee engagement mediated the relationship between fun at work and social support to organizational citizenship behavior. Implication and suggestion for further research also discussed.
Keywords: Fun at work; social support; employee engagement; organizational citizenship behavior.
Topic: Human Resource Management
Link: https://ifory.id/abstract-plain/txUv2rgTRyaq
Web Format | Corresponding Author (Datita Charinta Ginbreta)