Organizational culture: key factor to improve nurse-s performance
Putu Ayu Ekasari1*, Noermijati Noermijati2, Aryo Dewanto1
1 Post Graduate Program in Hospital Management, Faculty of Medicine, Universitas Brawijaya, Malang, Indonesia
2 Faculty of Economics and Business, Universitas Brawijaya, Malang, Indonesia
Abstract
Objectives: This study aims to analyze the impact of organizational culture on Quality of Nursing Work Life (QNWL) and nurse-s performance, the impact of QNWL on nurse-s performance, and the role of QNWL in mediating the influence of organizational culture on nurse-s performance in Baptis Batu Hospital. Methods: This research used cross-sectional approach. Data was gathered using the census method during March to April 2019. The total of 58 nurses participated in this study. The data were analyzed using descriptive statistics and Structural Equation Modelling Partial Least Square. Results: The result showed that organizational culture has a significant and positive impact on nurse-s performance and QNWL. However, QNWL does not have a significant impact on nurse-s performance. Thus, QNWL does not mediate the influence of organizational culture on nurse-s performance. Conclusion: To enhance nurse-s performance and QNWL, hospital manager should focus on strengthening the hospital-s organizational culture.
Keywords: Organizational culture, QNWL, performance, nurse
Topic: Human Resources Management