The Effect of Job Stress on Turnover Intention through Job Satisfaction of Government Commercial Bank Employees
Sopiah (a*), Etta Mamang Sangadji (b)
a) Faculty of Economics, Universitas Negeri Malang
Jl, Semarang No. 5 Malang, Indonesia 65145.
*sopiah.fe[at]um.ac.id
b) Sekolah Tinggi Keguruan dan Ilmu Pendidikan PGRI Pasuruan
Jl. Ki Hajar Dewantara No.27-29, Pasuruan, Indonesia 67118.
Abstract
The purpose of the study is to explain the effect of job stress on turnover intention directly or indirectly through job satisfaction. The study population was all employees of government commercial banks in East Java, Indonesia. With multi stage sampling technique, it was obtained a research sample of 600 people. The analysis technique uses descriptive analysis and path analysis. The findings of the study prove that job stress has a positive and significant effect directly or indirectly through job satisfaction.
Keywords: Job stress; Job satisfaction; Turnover intention
Topic: Management, Organization, Leadership and IT