STRATEGY DEVELOPMENT ENHANCES PRODUCT DESIGN AND PROCESS and MANAGEMENT ON KPKU PT PLN (Persero) UIT JBTB
Adiyatma Ghazian Pratama (a*)

a) Magister Manajemen Teknologi, Institut Teknologi Sepuluh November
Jl. Cokroaminoto No.12A, DR. Soetomo, Kec. Tegalsari, Kota SBY, Jawa Timur 60264
adiyatmagp[at]gmail.com

Abstract

Ministry of State Owned Entreprises (Indonesia) is developing Kriteria Penilaian Kinerja Unggul (KPKU) as a guide for building, organizing, and empowering state-owned people and resources to achieve superior performance. KPKU is a number of questions about the fundamental aspects of organizational management in the context of achieving superior performance, consisting of seven categories namely 1) Leadership 2) Strategic planning, 3) Customer focused, 4) Measurement, Analysis, and knowledge management, 5) Worforce focused, 6) Operation focused, 7) Result. KPKU has eight performance classes with a score range of 0-1000, which is 1) World Class Leader (score range 876-1000), 2) Benchmark leader (score range 776-875), 3) Industry Leader (score range 676-775), 4) Emerging Industry Leader (576-675), 5) Good Performance (range score 476-575), 6) Early Employment (range score 376-475), 7) Early Result (range score 276-375), 8) Early Development (Score range 0-275). PLN is a STATE that is engaged in electricity where has several business units. PLNs business Unit is divided into 3 main streams, such as generation, transmission, and distribution. PLN UIT JBTB is a PLN unit in the transmission stream where the business activities carried out is the operation and maintenance of high voltage installations. At KPKU, the focus of operations is in category 6. The categories on KPKU are interconnected with one another. So the author sees when making improvements starting from category 6 It will impact other categories. On the other side of the management contract in 2019, the perspective of product effectiveness and process has a big weight compared to other perspectives. This research aims to get improved to improve the performance of PLN UIT JBTB based on the current KPKU score.

Keywords: Analytical Hierarchy Process; Kriteria Penilaian Kinerja Unggul; Priority Matrix; Root Cause Analysis

Topic: Strategic Management

Link: https://ifory.id/abstract-plain/x2F6RKjcPU7w

Web Format | Corresponding Author (Adiyatma Ghazian Pratama)