Does The Lapor Sleman Mobile Application Effective To Make A Smart Citizens?
Helen Dian Fridayani, Anang Setiawan
Master of Government Affairs and Administration
Universitas Muhammadiyah Yogyakarta
Abstract
Indonesia is among the countries developing the concept of smart city. The national government envisions Indonesia 2030 which shall implement the smart city towards sustainable development. Many regions in Indonesia have already implemented the concept of smart city, but still on the level of smart government and smart technology, lacking on the smart citizen component of a smart city. This paper aims to analyze the smart citizens through the lapor sleman mobile application. This research used qualitative approach in examining the data. Conducted interviews to the government which is department of communication and information, Sleman and the several community that ever use the lapor sleman application to gain the data. The result of the study reveals the following: Firsty, the lapor sleman mobile application not effective yet to make the smart citizens in Sleman Regency. Secondly, by reason of there are still many problems in the use of lapor sleman mobile application such as the limited access to only android smartphones, lack of technical know how, and people reluctance to use the lapor sleman mobile application. However, it should be using technology in term of lapor sleman mobile application can make the citizens as active participants in public life, in terms of social cooperation, freedom of expression and flexibility.
Keywords: smart citizen, technology, lapor sleman mobile application.
Topic: International Symposium on Social Sciences, Humanities, Education, and Religious Studies