THE INFLUENCE OF ROLE CONFLICT AND ROLE OVERLOAD TO JOB SATISFACTION
Rutinaias Haholongan (a*), Dedi Kusdinar(b)
Sekolah Tinggi Ilmu Ekonomi Indonesia
Jalan Kayu Jati Raya Nomor 11 A Rawamangun
Jakarta, Indonesia
Rutinaias[at]gmail.com
Abstract
Abstract – Human resources are considered as an important source of development for the company, for the best use of human resources is not neglected to provide knowledge, skills and abilities that are controlled by employees with roles assigned to the organization. This study aims to explain whether the variable role conflict, role overload on job satisfaction. The sample used in this study was 130 respondents. This test is carried out using multiple linear regression analysis. Role conflict, role overload on job satisfaction has an effect of 47.2%. The implication of this research is that the company is expected to be able to reduce the excess workload by giving empathy, motivation, reward to employees, so that heavy work becomes lighter and job satisfaction is achieved.
Keywords: role conflict; role overload; job satisfaction
Topic: Human Resources and Organisations