Assessing of supply chain performance by adopting Supply Chain Operation Reference (SCOR) Model
Endang Prasetyaningsih(1*), Chaznin R. Muhamad (1), Serli Amolina (1)
(1)Industrial Engineering Program Study, Universitas Islam Bandung
Bandung, Indonesia
*endangpras[at]gmail.com
Abstract
This paper aim assessing of a supply chain performance by adopting the Supply Chain Operation Reference (SCOR) Model. The supply chain activities are devided into five core processes, i.e. plan, sourece, make, delivery and return. Each level of the SCOR model is weighted using Fuzzy Analytical Hierarchy Process (FAHP). The mapping of SCOR Model consists of 5 core processes at level 1, 21 performance matrices at level 2, and 28 Key Performance Indicator (KPI) at level 3. The result shows that the supply chain performance is 67.51. Refer to the companys performance indicators, the performance achieved by the supply chain at this time is in the average category. Proposed improvement strategies are designed based on lean supply chain principles, through the implementation of Gemba Kaizen which consists of 17 proposed strategies.
Keywords: Fuzzy Analytical Hierarchy Process, supply chain performance, lean supply chain, gemba
Topic: Industrial Engineering