The Influence of Knowledge and Motivation on the Nurses Attitudes in Conducting Patient Safety Incident Report in dr. Soebandi Public Hospital in Jember
Arvidareyna Panca (a), Achmad Rudijanto (b), Kurnia Widyaningrum (b)

(a) RSD dr. Soebandi Jember, Jalan Patrang no 124, Jember 68122, Indonesia
(b)Hospital Management Master Study Program of Medical Faculty of Brawijaya University Malang

Abstract

Patient safety is the goal of patients service in assuring its quality. One of the strategy to design patients safety system is by recognizing potential errors, in order to take necessary measures to minimize the negative effect. Reporting system helps us to recognize and report error. The number of report for health service is still low, and it happens also in dr Soebandi Public Hospital in Jember. This study aims at determining the impact of nurses knowledge and motivation on their attitude in reporting patient safety incidents in dr Soebandi Public Hospital, Jember. This study was conducted on April – May 2018 employing quantitative research design with cross-sectional approach. Data were obtained by questionnaire given to 82 nurses working in dr. Soebandi Public Hospital in Jember. It was found out that there is a significant and positive effect of knowledge on attitude(t-statistic 3.613,koefisien direct effect 0.400), motivation on attitude(t-statistic 5.216, koefisien direct effect 0.473), knowledge on motivation(t-statistic 3.289, koefisien direct effect 0.434), knowledge on attitude through motivation (t-statistic 2.782, koefisien indirect effect 0.205). Knowledge is the most dominant factor influencing nurses attitude in reporting patients safety incidences in dr. Soebandi Public Hospital in Jember.

Keywords: patient safety incidence report, knowledge in reporting safety incidence patients, attitudes in reporting patients safety incidence

Topic: Quality, Safety and Service

Link: https://ifory.id/abstract-plain/p8TrPmGzYf3W

Web Format | Corresponding Author (Arvidareyna panca Aprilianingtyas)