Indonesia Conference Directory

Filing is an activity of storing medical records aimed at protecting it from physical damage and the contents of the document. Medical record file storage room at RSUD Dr. Iskak Tulungagung was still insufficient to store existing medical record files. It can affect the quality of service in the medical record management system in the filing room caused by several things in terms of management elements which include man, materials, machines, money, methods. The purpose of this study was to identify service quality in the medical record management system based on management elements in Dr. Hospital. Iskak Tulungagung. This study was descriptive research evaluation. The subjects were the elements of management (5M). Sixteen medical record filing officers were the respondents. Collecting information through interviews and observation. The results of this study were that the medical record file storage room was still insufficient to store the existing medical record file, therefore a portion of the active medical record file was stored in a cardboard box and was not neatly arranged. Judging from the management elements: man, materials, machines, money, methods, this was still not in accordance with the -material- elements, namely the lack of a medical record file storage racks, so it was recommended that the medical record work together with the IT department of RSUD Dr. Iskak Tulungagung to optimize the hospital management information system with the transfer of manual medical records to electronic medical records in the filing section.