INFORMATION SYSTEM DESIGN USING SERVQUAL METHOD IN MEASURING SATISFACTION LEVEL OF HOTEL SERVICES
HD Hutahaean, TTA Putri, RD Sari, R Rahmadani, MD Mendoza, S Sriadhi
PTIK-FT, Universitas Negeri Medan
Jalan Willem Iskandar/ Pasar V, Medan 20221, Indonesia
Abstract
Keywords: Service, Facilities, Satisfaction Level, Servqual Method, Information System
Topic: Computer and Communication Engineering
Link: https://ifory.id/abstract/9DG8rwayzfqe
Conference: The Third International Conference on Innovation in Engineering and Vocational Education (ICIEVE 2019)
Plain Format | Corresponding Author (Harvei Desmon Hutahaean)
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