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Objective: This study aims to explore experiences of TB-DM patients for the service barriers encountered in achieving the expected outcomes. Method: A qualitative study was conducted between June-August 2019. TB-DM patients were identified from community health centers and hospital TB registers in Yogyakarta City, Indonesia. Fourteen adult TB-DM patients were purposively selected using criterion sampling, i.e. those who had been cured or already completed the intensive phase of TB treatment within the period of 2018-2019. In-depth interviews were carried out using interview guide and tape-recorded. Thematic analysis was used to analyze the verbatim transcripts. Results: Four themes were identified: health services-related barriers, patients-related barriers, health provider-patients interaction-related barriers, and strategies to resolve the barriers. Conclusion: TB-DM patients faced cascade of barriers to access healthcare and supports. Re-orienting health care system for more integrated chronic care readiness and improving patients- capacity are critical to improve quality of care.