Measurement of Quality Services in The Laboratory
nugraha (a*), Dewi Shofi (a), Iyan Bachtiar (a), Chicha Nursagita(a)
a) Department of Industrial Engineering Faculty of Engineering, Bandung Islamic University.
nugraha692016[at]gmail.com
Abstract
Keywords: Services Quality, laboratory, SERVQUAL
Topic: Industrial Engineering
Link: https://ifory.id/abstract/Buq9QEYAUxcj
Conference: Science and Technology Research Symposium (SIRES 2019)
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