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The Representations of Informative Language Function in Handling Food Service at Restaurant
Denok Lestari

Sekolah Tinggi Pariwisata Bali Internasional


Abstract

Tourism is the worldwide fast-growing industry which directly affects various fields of life. Tourism study does not stand by itself, but is supported by other social sciences, specifically language education. This paper, based on a research in language functions, aimed to identify the use of informative functions in handling food service at the restaurant. Categorized as a study of English for Specific Purposes (ESP), this paper described language variations to provide preliminary analysis of needs in tourism and hospitality context. The research methods were qualitative, using observation and recording technique. The data were in the form of transcribed utterances between guests and waiters at the restaurant. The result of the analysis showed that informative functions were represented through micro functions, namely asking, explaining, stating, and confirming.

Keywords: English for Specific Purposes, Informative Function, Language Functions, Tourism

Topic: International Conference of English Language Teaching, Literature & Linguistics

Link: https://ifory.id/abstract/G8ZutYQjyhAP

Conference: The 3rd International Conference on Sustainability and Innovation (ICoSI 2019)

Plain Format | Corresponding Author (Denok Lestari)

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