DETERMINANT OF GUEST SATISFACTION: TEXT ANALYSIS ON HOTEL REVIEW
Ares Albirru Amsal, Berri Brilliant Albar
Universitas Andalas
Abstract
Keywords: Text analysis, hotel review, user-generated content
Topic: Knowledge management and organizational learning
Link: https://ifory.id/abstract/Jr7pmE6YQuBA
Conference: International Seminar on Business, Economics, Social Science and Technology (ISBEST 2019)
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