Usability Analysis of An Academic Faculty Website: A Case Study of the Selected University Hartomo Soewardi, Muhammad Hafizia Ramadhan
Industrial Engineering Department Faculty of Industrial Technology Islamic University of Indonesia Yogyakarta Indonesia
Abstract
Website constitutes a pivotal element in an academic institution. It is useful to provide academic information for stakeholder requires like final scores, academic calendar, scholarship, student competition, etc. This paper presents an investigation about the level of usability of the website at the selected faculty of the university in Indonesia on basis 5 dimensions. They are learnability, efficiency, memorability, error, and satisfaction. It is noteworthy for faculty should supply the information in detail and accurately but few of a faculty website in the certain university sometimes experiencing matters for the user. Thus, it is crucial to do the analysis of the usability of the website at the faculty level. A qualitative study was conducted by distributing some Likert-scaleĀ¬ questionnaire to stakeholders that consist of student, academic staff, student-s parents, and lecturer. The questionnaire contains 25 questions divided into five groups of elements by referring five dimensions above which each group has 5 questions or statements. The non-parametric statistic is conducted to test the hypothesis. The result of this study shows that the website of the selected faculty is classified into a moderate level with 68% of usability grade. Thus, this study recommends to improve the website in the layout of menu, content, add some features to easier for login so as it will become a higher usability level.
Keywords: website, usability, layout of menu, content of web, features.
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