Effectiveness of One Roof Service Policy in Protection of Migrant Workers- Rights Tutik Sulistyowati
University Muhammadiyah of Malang
Abstract
The digital age does not reduce the interest of prospective female migrant workers from Indonesia to go to other countries. However, in reality, many problems arise both from departure, during work, and after returning home. This problem prompted the Government through the Law on Placement and Protection of Overseas Workers number 18 of 2017 to make a policy on the service of protecting migrant workers rights in an integrated manner. However, as a new policy, problems regarding policy implementation tend to occur, so it needs to study their effectiveness. This study uses descriptive research with a qualitative approach. The subject is policy makers in Tulungagung Regency related to one-stop service policies for migrant workers. Data were extracted using interviews, FGD, observations, and documentation, then analyzed by interpretive models. The research findings that the policy of protecting the rights of one-stop migrant workers in Tulungagung is very effective. There are efforts to unite services aimed at preparing and equipping migrant workers from administrative aspects, travel documents, skills, and cultural. This one-stop service is effective because it is following standard operating procedures in Law No. 18 of 2017, as well as excellent service standards according to MENPANs decision Number 63 of 2003.
Keywords: policy effectiveness, one-stop service, protection of migrant workers rights
Topic: International Symposium on Social Sciences, Humanities, Education, and Religious Studies
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