Indonesia Conference Directory

Abstract - Performance of civil servants describes public services of government institutions. To realize optimal public services, the government needs to improve the performance of the state civil apparatus. Based on the literature review, several factors that can affect the performance of civil servants are motivation, the role of leaders and work engagement. This study uses public service motivation variables to measure the motivation of civil servants, while the role of leaders is seen based on the authentic leadership style of leadership. This research is interesting because it was conducted in Indonesia, which was conducting a process of bureaucratic reform from 2010 to 2025 with a dynamic target of governance in 2025. Using a sample of 276 civil servants in one of the central government agencies, this study tried to explain what factors could be improve the performance of civil servants.