Indonesia Conference Directory

Since Grab bike and Go-jek operate using smart phone application in 2015, now this mode of transport is very popular in Indonesia. This mode of transport serves many features that most of them are needed by people. Because of the popularity, this mode of transport has spread in more 100 cities in Indonesia. Although, this transport mode is not regulated in UU No.22 Year 2009 but government can not avoid the reality that people like using this services. This research explores the potential problems on operational Grab bike and Go-jek. Survey was conducted by interviewed 100 drivers in Padang. Characteristic of drivers were explored, and operational characteristic of Go-jek and Grab Bike were identified. From the analysis it can be concluded that the driver work in Go-jek and Grab Bike because of low degree of education and could not work to good job, and other drivers are already work to other job but has low income. The potential problems that could arise is from internal and external factors. From internal factor, it is caused by the characteristic drivers it self, and from external factors, it is caused by the operational system and competition with other mode of transport. Recommendation has been developed to reduce the potential problems that could arise.