The effect of electronic service quality on customers satisfaction and loyalty in online shopping
Lusianus Kusdibyo
Bandung State Polytechnic
Jl. Gegerkalong Hilir
Bandung - 400123
Indonesia
Abstract
Keywords: electronic service quality, satisfaction, loyalty, online shopping
Topic: Entrepreneurship & Technopreneurs
Link: https://ifory.id/abstract/YqC97wnXRvVe
Conference: 2nd International Conference on Informatics, Engineering, Science and Technology (INCITEST 2019)
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