THE IMPACTS OF COACHING UPON MOTIVATION AND PERFORMANCE OF NURSES AT SAINT RAFAEL CANCAR HOSPITAL MANGGARAI REGENCY Yohanes Jakri, M. Kes., Fransiskus X. Meku, S. Kep., Fransiskus S. Jehuman, SS
STIKES Santu Paulus Ruteng
Abstract
Given its nature of providing health services to the public, hospitals must be equipped with services of high quality. To improve the quality of services, education and training needs to be done for nurses who work in the Hospital. One of the methods used for improving the quality of hospital services is coaching method. This study aims to determine the significant impacts of coaching upon working motivation and nurse performance and the direct impacts of coaching upon nurse performance through motivation of nurses in Saint Rafael Cancar Hospital, Manggarai Regency. The method used in this study is quantitative Pre-experimental design with one group pre-posttest. This study took 30 respondents using systematic random sampling, and the data were collected using questionnaires. Data were analyzed using path analysis method with three variables, coaching as an independent variable and motivation and nurse performance as the dependent variables. The results of the research shows that coaching has a direct and significant impact upon motivation with a standardized direct effect 0.969, direct and significant impact upon the nurses performance with a standard direct effect 0.922, direct and significant impact upon motivation and performance of nurses with standardized direct effects 0.848 with P value 0,000 < 0 05, and Coaching has indirect and significant impact to the performance of nurse through motivation with R2: 0.737. Based on the research, it can be concluded that there is a significant impact of coaching upon motivation and nurse performance. There is a significant impact of coaching upon nurse performance through motivation. The output of the research hypotheses implies that the better of the coaching to the nurses, the better their motivation and performance will be.
Keywords: Coaching; motivation; performance of nurses.
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