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The smart city emphasizes the speed of access to information and communication. Smartcity can be understood as a community where citizens, business companies, knowledge institutions, and city agents work together with each other to achieve system integration and efficiency, citizen involvement, and increasing quality of life. This article presents an organizational framework for collaboration in order to create smart city initiatives. Smart City whether it had carried out a process of communication between the government and the community. Creating a relationship between the community and the government requires mutual trust. The Public Leader in the governance structure is the Governor and its ranks. Smartcity requires active participation by various stakeholders involved from both the government and the community. The research methodology uses data science to find patterns of communication between public leaders and their citizens. The researcher found a relationship between public leader credibility and citizen reporting behavior by posting text and photos in the form of city issues. The citizen reporting posts are in the communication process in the form of feedback which has a tendency for someones expectations of others to see the response of others, for that, is what is anticipated by the previous Self-Fulfilling Prophecy.