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The transformation of licensing services is part of the transformation of public services, licensing holds important things in development from planning, implementation, supervision to evaluation so that sustainable development can occur in various sectors. On the other hand licensing can also be a source of regional income that comes from certain licensing fees, therefore improving licensing services to the community carried out in DKI Jakarta through the transformation of the DKI Jakarta Provincial One Stop Service and Investment Services (Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu) is expected to increase community satisfaction while making the community no longer objected to paying levies imposed on these permits. The transformation of licensing services can also attract investment in the DKI Jakarta area. This research is part of a qualitative research with a descriptive approach that aims to describe how the transformation in the DKI Jakarta Provincial One Stop Service. The results of the study were that the DKI Jakarta Provincial One Stop Service Office made a transformation by making changes to the organizational structure, changes in Human Resources and use of technology, and carried out various innovations to improve licensing services in DKI Jakarta Province.