Service Management of Customer Complaints in the Tourism Industry in Yogyakarta (Case Study at Sindu Kusuma Edupark Yogyakarta Tourism Forum 2018 - 2019)
Kristina Andryani, S.Sos., M.I.Kom.
Universitas Mercu Buana Yogyakarta
Abstract
Keywords: management, services, customer complaints, tourist rides
Topic: International Symposium on Social Sciences, Humanities, Education, and Religious Studies
Link: https://ifory.id/abstract/pcTYn2bf7BZQ
Conference: The 3rd International Conference on Sustainability and Innovation (ICoSI 2019)
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