Indonesia Conference Directory

Abstract Governments throughout the world are currently held by parties to improve the quality of society and increase active participation in the provision of information for the community and are required to be more effective. This causes e-Government or electronic-based government to be increasingly important for all decision-making. Traditional government (traditional government) that is identical to paper-based administration has begun to be rejected. The transformation of traditional government into an electronic government (e-Government) has become one of the hottest public issues discussed at this time. In general, the process of providing services to the community (today) is carried out through direct contact between service providers (government bureaucracy) and citizens. Apparently, direct contact like this has been widely used by the parties involved in the interaction of both the bureaucrats (service providers) and from the community (service recipients). requested. payment exceeds applicable conditions. In terms of community members, some people who want to get complete service by bribing or giving "lubricating" money to unscrupulous officers. Such practices will definitely be Impact on other service users, which in turn will also have an impact on the quality of public services. Some survey results from international survey institutions show that public services in Indonesia are still the worst in Asia in terms of public services. Likewise, various discussions have been carried out by observers of public services, with almost all of them being sustainable about public services through direct contact which is vulnerable to various practices of maladministration, namely a practice that deviates from ethics administration or an administrative practice that moves away from meeting objectives administration. Based on the facts above, one effective way to minimize public action in government is with e-government. E-government is Presidential Instruction No. 3 of 2003 concerning E-government Development Policy and National Strategy which departs from current thinking regarding the use of communication and information technology in government processes that will increase efficiency, effectiveness, and accountability in governance. While the main purpose of the implementation is to improve the quality of effective and efficient public services. According to Mustopadijaya (2003), e-government is needed because of the answers to changes in the strategic environment that require efficient, effective, public-oriented, transparent and accountable state administration. According to Indrajit (2005), e-government can improve internal management and improve public services. With e-government the summary of the study is no more than 500 words that contain the research background, objectives and results of the study, the proposed outcomes, and the description of the research TKT supported. can simplify, cheapen, accelerate, lighten and