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The update of population data system with multichannel architecture helps simplify and shorten population data service procedures. Multichannel systems require many aspects to building the architecture, one of them is performance measurement aspect. Performance measurement in multichannel systems aims to measure the performance of the system and parties involved in multi-channel architecture, to determine the contribution in each multi channel sub-system and as a basis for evaluating the performance of each process in a multi-channel system using the Web Server Log Files method. This study measures multichannel performance by establishing key performance indicator (KPI) and records the process on a multi channel system using the Sinks Seven Performance Criteria method.