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Abstract Topic: Business Administration

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Credit Risk Analysis Small Medium Enterprise
Andrey Carver (a*), Prof. Dr. Ferdinand D Saragih, MA (a)

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Corresponding Author
Andrey Carver

Institutions
a) Faculty of Administrative Sciences, University of Indonesia
Gedung Mochtar Lantai 3
Jl. Pegangsaan Timur No. 16 Jakarta 10320
*andrey.carver[at]hotmail.com

Abstract
Nowadays, the ratio of non performing loans at commercial banks is very high, therefore the impact on credit risk assessment is not only related to bank profitability, but also in maintaining the stability of the entire financial system, which can affect the national economy. In other words, it is not sufficient to only gaining benefits from the credit, but to assess whether the benefits obtained can cover the risks that will occur is also needed. Based on the explanation above, banks need a model that can measure credit risk and predict credit risk that will be faced by the banks. Currently, Bank Mandiri has applied a standard approach in measuring Credit Risk, but this approach is assumed not to reflect the actual credit risk, especially SME loans. This study aims to measure credit risk for Bank Mandiri SMEs using the CreditRisk plus approach by comparing the cost of capital provided using a standardized approach and evaluating whether the CreditRisk plus approach can be used as an internal model that fulfills Bank of Indonesia criteria

Keywords
Credit Risk; CreditRisk+; Small Medium Enterprise

Topic
Business Administration

Link: https://ifory.id/abstract/yxKMDefj6APg


Effect of Organizational Culture on Organizational Performance and Individual Job Performance
Pebri Tutur Srihadi (a*), Prof. Dr. Ferdinand D. Saragih MA.(b)

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Corresponding Author
Pebri Tutur Srihadi

Institutions
a) Faculty of Administrative Science, University of Indonesia
Jalan Pegangsaan Timur No.16, Jakarta 10320
*ptutursrihadi[at]gmail.com

b) Faculty of Administrative Science, University of Indonesia
Jalan Pegangsaan Timur No.16, Jakarta 10320
*saragih_fds[at]yahoo.com

Abstract
Organizational performance and individual work performance are strongly influenced by organizational culture, where organizational culture is the most important construct in building and maintaining organization performance and individual work performance. A lot of evidence illustrates that the success of an organization is caused by the strong organizational culture can direct the performance of individual work which is relevant to the goals of the organization. Organizational culture is the basis for individuals from the lowest level to the top of the leadership to act, to behave and do a business activities match to the organizational targets, goals to be achieved and also as a differentiation from other organizations. The literature study in this paper shows that there is an influence of organizational culture on organizational performance and individual work performance. In a broader context, this study can provide an overview and as a consideration and input for the organization regarding the influence of organizational culture on organizational performance and individual work performance.

Keywords
Organizational Culture, Organizational Performance, Individual Work Performance, Organizational Success

Topic
Business Administration

Link: https://ifory.id/abstract/t7exHBZvJQk3


EXPLORING AND MEASURING CITY BRAND PERSONALITY IN SMALL CITIES
Andriani KUSUMAWATI

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Corresponding Author
Andriani Kusumawati

Institutions
Brawijaya University

Abstract
City branding strategy has received considerable interest since it play an important part in promoting city competitiveness and uniqueness. The purpose of this research is to analyse in more depth the dimensions of the City Brand Personality of three small cities in East Java Indonesia, as identified in previous research. Survey method was employed through questionnaires involving 360 residents in three cities to assess five dimensions of brand personality with a total of 42 personality traits from Aaker Brand Personality Dimensions and Traits represented the city. The result of the research using descriptive statistical analysis shows that the city branding communication used by the three different cities have similarities, in terms of involving the residents to participate in tourism activities, selecting tourism ambassadors, and actively conducting activities in the form of festivals and sports events to attract the tourists visitation to their area. In terms of brand personality dimensions, it was found that Batu and Banyuwangi possessed characteristics of full excitement, while Surabaya was considered full of competence. In addition, those cities were far from ruggedness. This examination of city brand personality as an application of city branding communication would extend the brand personality framework to city branding study.

Keywords
Brand Personality, City Branding, Small City, Indonesia

Topic
Business Administration

Link: https://ifory.id/abstract/R3U7PQ2DzrXN


Kepuasan Pelanggan Pada Online Market Place TokoPedia
Herry Pancariawan, Nico Albertus Kusuma

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Corresponding Author
Herry Pancariawan

Institutions
Bina Nusantara University

Abstract
Tujuan dari penelitian ini adalah untuk menganalisa faktor-faktor yang mempengaruhi kepuasan pelanggan yang berbelanja pada online market place Toko Pedia. Data yang diperoleh diambil melalui survey online dengan responden sebanyak 150 orang yang difilter lagi dengan mengabaikan orang yang belum pernah mempunyai pengalaman menggunakan online market Toko Pedia. Penelitian ini menganalisa pengaruh dari service quality, complaint handling, Tangibility, Perceived Value, Perceived trustworthiness kepada kepuasan pelanggan yang berbelanja di online market place TokoPedia

Keywords
kepuasan konsumen, toko online, service quality, complaint handling, Tangibility, Perceived Value, Perceived trustworthiness

Topic
Business Administration

Link: https://ifory.id/abstract/t2bFMUmZQfH3


SOLVABILITY, LIQUIDITY ON FINANCIAL DISTRESS CASE STUDY ON CABLE SUB SECTOR ON IDX 2016-2017
1. Darwin Simanjuntak,MBA.,Ph.D. 2. Francis M. Hutabarat, MBA., Ph.D

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Corresponding Author
Darwin Simanjuntak

Institutions
Universitas Esa Unggul
Jakarta, Indonesia

Universitas Advent Indonesia,
Bandung, Indonesia

Abstract
The purpose of this study is to study the effect of solvency and liquidity on financial distress in the Cable Sub Sector in the Indonesia Stock Exchange. The population of this study is the pharmaceutical sub-sector company that is listed on the Indonesia Stock Exchange which is supported by 6 companies with an observation period of 2 years, namely in 2016-2017. The method used in this research is a descriptive method, with DTA, CR for independent variable and Altman model and Springate model for dependent variables. Descriptive analysis, significant test, regression linear analysis is used in the analysis data. The results showed that there was a significant relationship between Solvency and liquidity towards financial distress of Altman Modelin the Cable Sub Sector in the Indonesia Stock Exchange seen a significant value of 0.000 <0.05.

Keywords
Financial Distress, Liquidity, Solvability

Topic
Business Administration

Link: https://ifory.id/abstract/4NjetpLkdQqK


The Effect of Cash Position, Firm Size, Growth Opportunity, Ownership, and Return On Assets on Dividend Payout Ratio (DPR) in Automotive companies listed on the Indonesia Stock Exchange
Radiman.,SE.,M.Si, Sri Ftri Wahyuni.,SE.,M.M

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Corresponding Author
Radiman Radiman

Institutions
University of Muhammadiyah Sumatera Utara

Abstract
This study aims to determine and analyze the effect of Cash Position on Dividend Payout Ratio, the effect of Firm Size on Dividend Payout Ratio, the effect of Growth Opportunity on Dividend Payout Ratio, the effect of Ownership on Dividend Payout Ratio, the effect of Return On Asset on Dividend Payout Ratio and Cash Position. Firm Size, Growth Opportunity, Ownership, and Return On Assets (ROA) on Dividend Payout Ratio (DPR) in Automotive companies listed on the Indonesia Stock Exchange (IDX) for the period 2013-2017. The approach taken in this study is an associative approach. The population in this study were all automotive companies listed on the Indonesia Stock Exchange (IDX) which numbered 13 companies, while the samples that met the criteria for sampling for this study amounted to 10 companies. Analysis of sample data for this study is the Analysis of Multiple Linear Regression, Classical Assumption Test, Hypothesis Test, and Determinant Coefficient using SPSS 20 measuring instruments. The results showed that Cash Position did not show a significant effect on the Dividend Payout Ratio , Firm Size did not show a significant effect on the Payout Ratio Dividend, Growth Opportunity showed a significant effect on the Dividend Payout Ratio, Ownership showed a significant effect to Dividend Payout Ratio, Return On Asset shows a significant effect on Dividend Payout Ratio of, and simultaneously Cash Position, Firm Size, Growth Opportunity, Ownership, and Return On Asset have a positive relationship and a significant effect on Dividend Payout Ratio.

Keywords
Cash Position, Firm Size, Growth Opportunity, Ounership, Return On Asset dan Dividen Payout Ratio (DPR)

Topic
Business Administration

Link: https://ifory.id/abstract/xqwd8RAkjUeT


The Effect of Return on Equity and Investment Opportunity Set to Price Earning Ratio With Current Ratio As a Moderating Variable In Metal Companies Listed In Indonesia Stock Exchange (Bursa Efek Indonesia)
Sri Fitri Wahyuni,SE.,M.M., Muhammad Shareza Hafiz.,SE.,M.Acc

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Corresponding Author
Sri Fitri Wahyuni

Institutions
Faculty of Economic and Business, University of Muhammadiyah Sumatera Utara

Abstract
This study aims to empirically examine the effect of return on equity and investment opportunity set on price earnings ratio with the current ratio as a moderating variable. The dependent variable in this study is the price earnings ratio. While the independent variable is retrun on equity and investment opportunity set. Current ratio as a moderating variable. This population is 16 metal companies listed on the Indonesia Stock Exchange in the period 2013-2017. Sample selection technique using purposive sampling method. Based on the criteria obtained, there were 11 manufacturing companies which were the research samples. The data analysis techniques used are multiple, residual, and Moderated Regression Analysis (MRA) regerations. To obtain the data needed in this study, the author uses documentation techniques from data published by the company from the official IDX website www.idx.co.id. As well as annual reports owned by the company. The data analysis technique in this study is using path analysis, classical assumption test, hypothensic testing, t-test, f-test, coefficient of determination, moderation regression analysis, resedual test which is processed using SPSS version 16. The results of this study shows that retrun on equity has a positive and significant effect on price earnings ratio. The investment opportunity set has a negative effect on price earnings ratio. With MRA analysis, the current ratio is able to moderate the effect of return on equity on price earnings ratio. Current ratio is able to moderate the effect of investment opportunity set on price earnings ratio.

Keywords
Price Earning Ratio, Return On Equity, Invesment Opportunuty Set, Current Ratio

Topic
Business Administration

Link: https://ifory.id/abstract/mqt2eHrf7yLV


THE EFFECT OF THE DIMENSIONS OF CORPORATE COMMUNICATION ON CUSTOMER SATISFACTION OF SHARIA MANDIRI BANK IN MEDAN
Adelina Lubis (a*), Ritha Dalimunthe (b), Yenni Absah (c), Beby Karina Fawzeea (d)

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Corresponding Author
Adelina Lubis

Institutions
a ) University of North Sumatra
Jl.Abdul Hakim No.1, Padang Bulan, Medan Baru, Kota Medan, Sumatera Utara, 20222
*adhel_uma[at]yahoo.co.id, rithadalimunthe[at]gmail.com,
absah_usu[at]yahoo.com, beby[at]usu.ac.id
b) Faculty of Economics and Business
Doctoral Program in Management Sciences

Abstract
The aim of this research is to determine the effect of the dimensions of corporate communication on customer satisfaction of Sharia Mandiri Bank In Medan. This research is an associative whether the sample of this research is 92 customers which take using simple random sampling technique. The methods of collecting data using documentation and questionnaires. The analysis technique used multiple linear regression. The results of this research is indicate that the dimensions of corporate communication has an effect on the customer satisfaction of Sharia Mandiri Bank In Medan

Keywords
Corporate Communication, Customer Satisfaction, Sharia Mandiri Bank

Topic
Business Administration

Link: https://ifory.id/abstract/KuJGfDEAMgRp


Transformational Changes in State-Owned Enterprises (Case Study: PT Pegadaian (Persero))
Andreas Togi Lamsihar, Martani Huseini

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Corresponding Author
Andreas Togi Lamsihar

Institutions
Faculty of Administrative Science, Universitas Indonesia

Abstract
The globalization and the rising of digital technology in the recent era have put the state-owned company to adapt to the external environment with fierce competitions from other companies. In this sense, management is in need of organizational change. Company transformation is often used to do fundamental changes undergone by organizations. Transformational change involves changing in existing structures, organization and culture that will lead to new vision, market opportunities, and innovation. This study aims to acknowledge the effectiveness of implementing strategic change through the 4 R framework (re-frame, restructure, revitalize and renew) by state-owned enterprise PT Pegadaian (Persero) in conducting the corporate culture transformation as a response to the changes in the financial industry in Indonesia. Literature studies and in-depth interview are chosen as the method for finding out the current situations of PT Pegadaian (Persero) and future possibilities of changes in corporate culture in this company.

Keywords
transformation, organization, change management, corporate culture, innovation

Topic
Business Administration

Link: https://ifory.id/abstract/dGXx9nuWhywg


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