Indonesia Conference Directory

Corresponding Author
Denizar Abdurrahman Miraj

Institutions
Department of Islamic Economics
Faculty of Economics and Business
Universitas Airlangga

Abstract
This study aims to determine the influence of customer orientation, sales orientation, experience, and likeability of salesperson to Customer trust and its consequences on Islamic Insurances in Surabaya. This study uses a quantitative approach. This study used a sample of 100 respondents. The characteristics of the population in this experiment is the Islamic insurance customers in Surabaya. As for analysis technique used is multiple regression. Results from the study show that customer orientation, sales orientation, experience, and likeability salespeople significant effect on customer trust. Other results showed that customer orientation, experience, and likeability have positively effect to customer trust, whereas sales Orientation have negatively affect to customer trust in Surabaya.

Keywords
Customer orientation, Customer Trust, Experience of salesperson, Islamic insurance, Likeability of salesperson, sales orientation.

Topic
Normative Environmental Economics

Link: https://ifory.id/abstract/vanJcHdA8EKG

Corresponding Author
agung sujatmiko

Institutions
Faculty of Law Airlangga University
Jl. Dharmawangsa Dalam Selatan Surabaya
* agung.sujatmiko[at]fh.unair.ac.id

Abstract
As one of the intellectual property, traditional knowledge is an intellectual work that is not getting the special treatment in the law. In fact, the existence of traditional knowledge is very important and has great economic potential for the welfare of society. Therefore, the model must be found to the protection and enforcement of appropriate laws for traditional medicine (herbal medicine) as part of traditional knowledge. In the future, as traditional knowledge in the form of herbal medicine cannot be protected under the Patent Act, it is necessary that the Act specifically provide legal protection for intellectual property in the form of traditional medicine (herbal medicine) of the violations committed by unauthorized parties.

Keywords
Intellectual Property Rights, Traditional Knowledge, Protection law

Topic
Normative Environmental Economics

Link: https://ifory.id/abstract/9ZYgpHQ2Lm8b

Corresponding Author
Denizar Abdurrahman Miraj

Institutions
Department of Islamic Economics
Faculty of Economics and Business
Universitas Airlangga

Abstract
Environmental problem is a very complex matter, and human beings as leaders on earth are forced to preserve the resources and take responsibility on the sustainability of the ecosystem. This research provides information using library research that is sourced from related literature and research that have been conducted in the past. The aim of this research is to know about the application of environmental resources economics on welcoming sustainable development. A sustainable application points to policies that have been made by human beings as leaders on earth, in form of government system such as government economic policy that is used for a better, sustainable development.

Keywords
Islamic environmental resource economics, economic policy, political policy, caliph

Topic
Normative Environmental Economics

Link: https://ifory.id/abstract/hM3gAR94jFnQ