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LMX and OCB Civil Servants in Bandung, West Java
S.H. Senen; M. Masharyono; Sumiyati & S. Khotijah

Universitas Pendidikan Indonesia


The era of bureaucratic reform is now carried out in various government agencies. Therefore, the role of OCB is considered vital, especially in the government sector. Problems about the achievement of OCB that have not been optimal are experienced by National Civil Service Agency (BKN) at Regional III Bandung. One of the efforts to increase the OCB of BKN employees at Regional Office III Bandung was by repairing LMX. This study employs descriptive and verification analysis, while the method of the study is an explanatory survey of 108 respondents. The analysis of the study uses simple linear regression. The finding reveals that the picture of LMX is in a very high category. Then, the picture of OCB is in a very high category as well, especial-ly in the courtesy dimension, and LMX give an effect on OCB which is about 71.5%. If an employees behav-ior is grounded on OCBs behavior, then the organizations performance will better and improve.

Keywords: LMX, OCB, Civil Servants

Topic: Organizational Behavior, Leadership and Human Resources Management


Conference: The 4th Global Conference on Business, Management and Entrepreneurship (GCBME 2019)

Plain Format | Corresponding Author (SYAMSUL HADI SENEN)

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