Indonesia Conference Directory

Background: It is urgently necessary to measure the success of an information technology system for management to examine its added value to institution. It is necessary to examine the success rate to detect any problems which may disturb service, management and decision making processes at health facilities.The Delone and Mc.Lean method is employed to obtain information of how e-health related to hardware, software, brainware and sociotechnical issues performs. Purpose: Examining the success rate of e-health implementation performs in the service area of department of health of Banyumas Regency Indonesia. Methods: This cross sectional analytical research has 39 public health centers as its sample and employs linear regression and correlation analyses. Results: The results of this research state that there is relationship between information system quality and e-health system use; There is no relationship between information system quality and user satisfaction; There is relationship between information quality and e-health system use; There is relationship between information quality and user satisfaction; There is relationship between service quality and user satisfaction; There is relationship between user satisfaction and e-health system use; There is relationship between system use and Net benefit; There is relationship between user satisfaction and Net benefit; There is relationship between organization and Net benefit. The following line equations are generated: e-health system use = 3.008 + 0.117 (Information system quality) + 0.126 (Information quality) + 0.018 (service quality). E-health system use = 3.843 + 0.273 (user satisfaction). User satisfaction = 6.432 + 0.036 (information system quality) + 0.203 (information quality) + 0.317 (service quality). Net Benefit = 10.349 + 0.842 (e-health system use). Net Benefit = 11.786 + 0.343 (user satisfaction). Conclusion: The determinants success model of e-health implementation of this research are: information system quality, information quality, user satisfaction, system use, and net benefit.