APPLICATION OF SERVQUAL TO IMPROVE LEVEL OF INDUSTRIAL SERVICE IN SOUTH MERUYA WEST JAKARTA
Lien Herliani KUSUMAH, Sawarni HASIBUAN, Hasbullah HASBULLAH
Universitas Mercu Buana
Abstract
Keywords: service quality, customer-s satisfaction, service industry.
Topic: Quality Education, Clean Energy
Link: https://ifory.id/abstract/8WVD9Gadg3BL
Conference: International Conference on Community Development (ICCD 2019)
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