The Effect Of Marketing Strategy and Service Quality On Customer Satisfaction and Its Impact On Customer Loyalty of Jawa Barat Banten Bank in Bekasi
Waseso Segoro(a), Lela Elvira(b)
a) Faculty Economy of University of Gunadarma, waseso[at]staff.gunadarma.ac.id, Depok, Indonesia
b) Asian Banking Finance And Informatics Institute Perbanas, lelaelvira88[at]gmail.com, Bekasi, Indonesia
Abstract
Keywords: Strategy Marketing, service quality, customer satisfaction, customer loyalty, and Structural Equation Modeling.
Topic: Marketing Management
Link: https://ifory.id/abstract/A4QZE6vqxKDL
Conference: The 4th Global Conference on Business, Management and Entrepreneurship (GCBME 2019)
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