THE EFFECT OF PERCEIVED VALUE AND SERVICE QUALITY ON CUSTOMER SATISFACTION PROGRAM JAMINAN HARI TUA (JHT) AT BPJS KETENAGAKERJAAN PALEMBANG BRANCH OFFICE (Case Study on Penerima Upah Category Participants)
Verdika Agnesia Riefriani, Zakaria Wahab, Marlina Widiyanti, Muchsin Saggaff Shihab
SRIWIJAYA UNIVERSITY
Abstract
Keywords: Perception Value, Service Quality, Customer Satisfaction, BPJS Ketenagakerjaan
Topic: Marketing
Link: https://ifory.id/abstract/AhFPa4kJ2rQ6
Conference: The 3rd International Seminar of Contemporary Research on Business and Management (ISCRBM 2019)
Plain Format | Corresponding Author (verdika agnesia riefriani)
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