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Tea commodities are among the leading commodities in a plantation company. Based on observations revealed the quality of products and the production of tea produced decreases. Therefore it is necessary to evaluate what factors can have an impact on the phenomenon. This research focuses on supply chain performance from upstream to downstream. This research uses the Unified Modeling Language (UML) approach. Data obtained from interviews and observations with the plantation. The results of the study show that in the supply chain performance the system is well formed, so it is necessary to consider several things that have a negative impact on the production process.